Celeste Jacobs

Resourceful Sales Administrator known for productivity and efficient task completion. Skilled in client relationship management, sales strategy implementation, and administrative support. Excel in communication, time management, and problem-solving to enhance team performance and achieve sales targets.

EnviroServ Waste Management, www.enviroserv.co.za, 0800 192 783, +2711 456 5660, Brickfield Road, Meadowdale, Gauteng, 2008, 1547, Bedfordview, 2008

M. Ntetha, Sales Supervisor, +27664878451, 04/25/24, I have worked very closely with Mrs. Jacobs during the several years that she has served as an Administrator in my office. Celeste has excelled in this role, exhibiting one of the highest levels of productivity I have seen in an Administrator during my 2-year tenure with the company. Celeste produces a high volume of work while consistently maintaining high standards for quality and accuracy. Celeste possesses the ultimate 'can do' attitude while taking on all tasks with a positive energy and a smile. Her upbeat personality and engaging personal style enable her to interact effectively with clients and staff. She is very well organized and keeps track of the details necessary to coordinate events of this kind and run an efficient office. Celeste has not only been an Administrator but a customer service champion as well as she goes beyond her call of duty to make sure the customer is happy and therefore improving company retention scores. All the intangibles that lead to success in the workplace are in order with Celeste. There will be no unpleasant surprises and I am confident she will fit in and add to your office morale. I volunteered to write this recommendation for Celeste because I am very grateful for her contributions to our office and very confident that she has the intelligence, work ethic, and communications skills to add value wherever she works. Please feel free to contact me if you have any questions about this outstanding woman.

• Supervised team of 10 staff members.
• Documented and resolved customer complaints which led to speedy response times from Management, resulting in high quantity of resolved queries monthly.
• Achieved best debtors days within our Entire Region by securing lowest Debtors days under 55 days for an Entire year with accuracy and efficiency.
• Collaborated with team of IT specialist in the development of CRM
• Achieved overall customer satisfaction scores through effectively helping with non - service deliveries

• New Apostolic Church
• Red Cross

• Accredited, Insurance, Stangen Insurance -2006
• Finance for non financial Managers-Enviroserv Waste Management-2010
• Certified NQFLevel 4 Business Administration Skills Program - SETA- S.A.-February 2023-February 2024
• Certified Level 5 TEFL - TEFLUniversal-NZ- September 2024-16 October 2024