CELESTE POWER

• Maintained SharePoint, Teams spaces, shared calendars, and distribution lists for seamless workflow operations.
• Worked closely with RTE to coordinate and support ART cadence for productive events.
• Created and standardised repeatable ceremony pack templates.
• Maintained RT financial spreadsheets, forecasting increments, and ensuring financial accuracy through reconciliation and journal transfers.
• Managed month-end financial status reporting.
• Collaborated with finance and RTEs to align budget forecasts.
• Streamlined induction processes to enhance alignment of new hires with Agile teams.
• Managed reporting functions, maintaining Sentient records & generating financial and governance reports.
• Coordinated with internal teams to support ART-related procurement activities.
• Facilitated communication by drafting and distributing ART-wide updates to stakeholders and teams.

Tools: MS Office, SharePoint, Confluence, Azure DevOps (ADO), Lucid Spark, Sentient.

Set up governance framework, communication channels, and project coordination for a critical NZDF contract.

• Set up governance framework and uplift processes across Defence Shared Services Group and the NZDF Hospitality Contract.
• Managed and structured emails, records, and documents on SharePoint sites.
• Carried out administrative duties as needed to support the DSSG team and senior Management.

Tools: MS Office, SharePoint, MIRO

Managed client and stakeholder relationships to ensure seamless service delivery, aligning outcomes with business goals, resolving issues proactively, and driving continuous improvement.

• Built strong trust with top-tier IT consultants through proactive communication.
• Supported sales team in driving growth.
• Developed substantial relationships with key roles to support the objectives of E360 Experts & Clients.
• Coordinated efficient transitions during onboarding/offboarding of E360 Experts.
• Oversee account contract renewals and customer re-engagements.
• Consulted with contractors and billable staff monthly to review work delivery and address concerns.
• Recorded all interaction details, pursued sales leads and identified opportunities to enhance client services.
• Kept accurate internal records and relevant stakeholders up to date across any account changes
• Facilitate collaboration among departments to streamline billing processes.
• Work to meet and exceed all monthly KPIs and Sales Team targets (85% achieved or exceeded to date)

Tools: MS Office, Pipedrive, Job Adder, SharePoint, MIRO, Expert360 Platform

Completed three-month contract facilitating support across a large Integrated Business Planning transformation and SAP integration project.

• Support PM as required across all areas of administration
• Monitored and updated all ‘PlanIT’ JIRA tasks and work packages, managing backlog, and following up as required
• Prepared Steerco minutes biweekly as required
• Provided administrative support between the project and business through a series of workshops – Ways of Working / Building Requirement Statements within Shipping, Logistics & Production

Tools: MS Office, JIRA, SharePoint

Supported PMO office during major Digital Transformation project.

• Delivered comprehensive support for both the DX programme Director and Vendor Delivery Lead.
• Scheduling, booking, and minuting/distributing of all required meetings
• Administer JIRA action items, escalating risks, and resolving issues when needed.
• Managed and updated PMO Office Confluence pages.
• Manage distribution lists across Tribes
• Streamlined visual representation of DX Tribe hierarchy in MIRO.
• Support PMO Lead as required
• Prepared PowerPoint presentations for enterprise delivery projects.

Tools: MS Office, JIRA, Confluence, Monday.com, MIRO, SharePoint

Worked closely with National Sporting Organisations to prepare and oversee contracts for teams, coaches, athletes, and support personnel within HPSNZ sports.

• Project Coordination – Implemented the 2020 Contract Review which led to the 2021 Contract Management Taskforce Group and an organisational review and system improvement across manual contract process
• Project Coordination - Wellbeing Project Taskforce Group
• Management and preparation of HPSNZ contracts and variations for contractors across all service providers
• Maintenance of accurate records for contracted service providers, including compliance documentation
• Preparation of all external revenue contracts
• Facilitate all service providers on-boarding, induction and off- boarding requirements
• Ordering and maintaining equipment requirements
• CRM management, storing, uploading, and categorising
• Office management including reception duties, stationary orders, meeting room bookings and new staff inductions
• Large scale event planning / coordination / budgeting
• Health and safety inductions for new staff and contractors
• EA relief to the CEO including, diary and calendar management, minute taking, handling of confidential information and documentation
• Ad hoc support to General Managers when required

Tools: MS Office, SharePoint

Administrative and front line support to the Medical and Counselling staff.

• Order processing / Invoicing / Accounts
• Bank reconciliation and reporting / Health statistical data analysis and reporting
• Acquired proficiency in MedTech32, and Technology One.
• ACC claiming and reconciliation
• Southern Cross Insurance claiming and reconciliation
• Minute taking and report preparation for clinical meetings
• New administration staff induction and training

Tools: MedTech32, SharePoint, Technology One, MS Office, Student Safe Intranet

Oversaw management of all office operations.

• Preparation of International shipping documentation
• All accounts / Reports (Action Step Accounting suite)
• IRD Tax filing, Bank reconciliation and reports
• Order processing / Invoicing / Account applications

Tools: MS Office, Action Step Accounting, FWP Intranet

• Provide support for the National Manager and ‘Kiwibots’ Team
• Liaison between NZ Secondary Schools and NZ Robotics
• Board meeting agenda preparation and minutes
• Build and maintain strong trusted relationships with parents, schools, suppliers, and sponsors
• Prepare gaming grant applications and reports
• Coordinate CRM database management information
• Project budget management and invoicing
• Travel itinerary, diary, and meeting management

Tools: MS Office, MU Intranet, SharePoint

Managed the Millennium Institute of Sport & Health - Accommodation Lodge, supporting a national centre of sport, training, wellbeing and community, providing a hub for high performance and the public.

Travel representative based at the Contiki Travel Hub, serving as the main customer service base for Contiki in Europe, offering support and assistance to travelers before and after their trips

ASB Bank Teller across Northcote and Mairangi Bay branches.