Celia Chanwong
Auckland,Hillsborough
Summary
Part 2 University student, triple majoring in Law, Criminology, and Psychology actively seeking part-time work. Possess proven communication skills and a track record of delivering excellent customer service from previous work experiences. Highly motivated and adaptable, with a strong work ethic and exceptional interpersonal skills. passionate about embracing new challenges and committed to learning from industry professionals to continuously grow and develop.
Overview
3
3
years of professional experience
Work History
Stock Assistant
Wright Recruitment
04.2024 - Current
- Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Enhanced inventory management by meticulously maintaining and organizing stock records.
Event Security
Red Badge
01.2023 - 05.2023
- Provided friendly and professional assistance to employees, visitors and customers.
- Stayed in frequent communication with security and event staff to smoothly respond to concerns.
- Monitored event activities to track schedule and prepare for crowd movements.
- Supported event security operations through access control management, crowd control measures, and incident response as needed.
Retail Assistant
Mount Roskill Grammar School
01.2023 - 02.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
Waitress
The Conservatory Bar&Restaurant
12.2021 - 10.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Law -
University of Auckland
Auckland, NZ11.2027
Bachelor of Arts - Criminology / Psychology
University of Auckland
Auckland, NZ11.2026
High School Diploma -
Mount Roskill Grammar School
Auckland, NZ11.2022
Skills
- Flexible schedule availability
- Attentional to Detail
- POS System Operation
- Cash Register Operation
- Organization
- Customer Service
- Team collaboration
- Store Maintenance
Accomplishments
- Appraisal from previous employer
- Outward Bound Scholarship
- Faculty of Arts Auckland Schools University Scholarship
- 4-time Open Girls Secondary School's Australasian Chess Championship Team
- 3-time National Chess Championship Team
- U18 Auckland Girl's Chess Champion
- Senior Girls Chess Champion
- Senior Girls Badminton Champion
Chess, Pool, Gym, badminton
- Chess
- Pool (Billards)
- Gym
- Badminton
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Limited Working
English
Native or Bilingual
Timeline
Stock Assistant
Wright Recruitment
04.2024 - Current
Event Security
Red Badge
01.2023 - 05.2023
Retail Assistant
Mount Roskill Grammar School
01.2023 - 02.2023
Waitress
The Conservatory Bar&Restaurant
12.2021 - 10.2022
Bachelor of Law -
University of Auckland
Bachelor of Arts - Criminology / Psychology
University of Auckland
High School Diploma -
Mount Roskill Grammar School
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