Cennaire King
Wainuiomata,Lower Hutt
Summary
Highly motivated professional with a strong work ethic and adaptability. Proven ability to excel in both team environments and independent roles. Exceptional interpersonal skills facilitate effective collaboration and communication. Committed to embracing new challenges and driving results.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
15
15
years of professional experience
Work History
Receptionist Administrator
Wellington TOP10 Holiday Park
Petone, Lower Hutt
08.2023 - Current
- Greeted guests and managed check-in procedures at the holiday park.
- Answered phone calls and responded to inquiries about accommodations.
- Handled cash transactions and processed payments efficiently.
- Collaborated with housekeeping to ensure room readiness for arrivals.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
- Adhered to company policies regarding confidentiality of sensitive information.
- Invoicing, reconciling, and managing payment allocations
Customer Service Representative
Bluebridge Ferry
Wellington, Wellington
01.2022 - 08.2023
- Checked in passengers efficiently to ensure smooth boarding processes.
- Marshalled vehicles to facilitate safe and organized movement.
- Assisted ships with mooring lines during berthing and departure procedures.
- Managed bookings, phone calls, and emails to enhance customer service.
- Coordinated with load maid regarding vessel loading operations.
- Aided passengers in cancelling or amending bookings as needed.
- Handled Eftpos and cash transactions accurately.
- Delivered boarding announcements via intercom for timely communication.
Copy Center Specialist
Warehouse Stationery Petone
Petone, Lower Hutt
01.2021 - 01.2022
- Utilized computer systems for receiving customer emails and large files.
- Trained new staff on machine operation and customer service techniques.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Handled cash and EFTPOS transactions with precision.
- Demonstrated strong attention to detail in all retail operations.
- Delivered exceptional customer service, enhancing client satisfaction.
- Managed PDF files efficiently to streamline documentation processes.
Kitchen Hand
Masonic Woburn
Woburn, Lower Hutt
01.2018 - 12.2019
- Ensured compliance with food safety standards by regularly checking temperatures of freezers and refrigerators.
- Prepared ingredients for meal service while adhering to hygiene protocols.
- Served meals to elderly individuals, focusing on dietary needs.
- Trained new kitchen staff on equipment usage and operational procedures.
Order Picker
Progressives Countdown
Mangare, Auckland
06.2017 - 01.2018
- Picked stock for all countdown stores, ensuring accuracy and efficiency.
- Operated forklift to transport goods safely throughout warehouse.
- Maintained safety standards consistently across warehouse operations.
- Demonstrated physical fitness to handle demanding tasks effectively.
- Utilized headset equipment for efficient communication during assignments.
- Assisted in training new staff on order picking procedures and safety protocols.
- Fulfilled orders swiftly to meet challenging daily objectives.
- Employed proper lifting techniques when handling heavy objects to prevent injuries.
Crew Leader
McDonald's
Royal Oak, Auckland
01.2016 - 05.2017
- Supervised team members during busy shifts to ensure service efficiency.
- Trained new employees on customer service and food safety protocols.
- Managed inventory levels and restocked supplies to meet demand.
- Coordinated daily tasks to optimize operations in restaurant.
- Assisted customers in a fast-paced environment to enhance satisfaction.
- Handled EFTPOS transactions accurately and efficiently.
- Prepared food items while adhering to safety standards.
- Supported shop floor activities to maintain cleanliness and organization.
- Implemented training programs to improve team performance and skills.
Teacher's Aide
Mount Roskill Early Childhood Centre
Mount Roskill, Auckland
02.2015 - 03.2015
- Supported children's learning through individualized assistance during lessons.
- Organized and maintained classroom supplies for optimal learning environment.
- Monitored student behavior, offering guidance to improve classroom management.
- Assisted teachers in planning and implementing engaging activities for students.
- Adapted approaches to meet individual needs of children with behavioral challenges.
- Collaborated with head teacher to ensure smooth classroom operations when required.
- Prepared class materials to enhance educational experiences for all students.
- Worked one-on-one with special needs students to help navigate through school challenges.
Cleaner Supervisor
First Impressions
Pukekohe, Auckland
01.2011 - 12.2014
- Ensured high cleanliness standards by supervising daily cleaning tasks for business clients.
- Trained new employees on safety protocols and cleaning procedures to maintain quality control.
- Managed staff schedules while considering individual availability and business needs.
- Activated security alarms for morning and night entry and exit procedures.
- Addressed and resolved staff conflicts, contributing to a collaborative workplace.
- Responded swiftly to customer cleanliness complaints, enhancing service satisfaction.
- Utilized organizational skills for efficient stock maintenance within the facility.
Education
Advanced Certificate in Eyelash Extensions -
New Zealand School of Beauty
Online07.2025
Hospitality and Customers Service Programmed - Customers Service unit 57, Product Knowledge, Practical work stimulation, Health and Safety Unit 497
Tree House
Auckland11.2016
Ncea Level 2 and 3 - English, Kapahaka, Travel and Tourism, Applied Physical Education, Maori Graduation Certificate
Mount Roskill Gramma School
Mount Roskill, NZ11.2015
Barista Certificate Level 2 - Food and Handling Certificate Level 2
Manukau Institute of Technology
Manukau, NZ09.2015
Ncea Level 1 -
Pukekohe High School
Pukekohe, NZ12.2013
Skills
- Computer proficiency
- First aid certification
- Conflict resolution
- Team collaboration
- Forklift operation
- Time management
- Interpersonal communication
- Deadline achievement
- Pressure performance
- Safe forklift operation
- Effective communication
- Quick learner
- Invoice reconciliation
- Reception management
- Staff training
- Health and safety expertise
Achievements Skills And Abilities
- Food safety Level 2
- First aid certificate
- Barista certificate
- Forklift license
- Time management/able to work rostered shifts
- Ability to communicate with a wide range of people
- Proven ability to meeting deadlines
- Able to work well under pressure
- Able to operate a forklift safely
- Excellent communication skills
- Fast learner
Languages
English
Native/ Bilingual
Additional Information - Personal Life
I am a mother of 3 beautiful boys so I am definitely kept on my toes . I am social and love spending time with family and friends. In the future I would like to travel the world and experience a lot more opportunities that are out there. Being successful and independent is something I am striving for.
References
References available upon request.
Timeline
Receptionist Administrator
Wellington TOP10 Holiday Park
08.2023 - Current
Customer Service Representative
Bluebridge Ferry
01.2022 - 08.2023
Copy Center Specialist
Warehouse Stationery Petone
01.2021 - 01.2022
Kitchen Hand
Masonic Woburn
01.2018 - 12.2019
Order Picker
Progressives Countdown
06.2017 - 01.2018
Crew Leader
McDonald's
01.2016 - 05.2017
Teacher's Aide
Mount Roskill Early Childhood Centre
02.2015 - 03.2015
Cleaner Supervisor
First Impressions
01.2011 - 12.2014
Advanced Certificate in Eyelash Extensions -
New Zealand School of Beauty
Hospitality and Customers Service Programmed - Customers Service unit 57, Product Knowledge, Practical work stimulation, Health and Safety Unit 497
Tree House
Ncea Level 2 and 3 - English, Kapahaka, Travel and Tourism, Applied Physical Education, Maori Graduation Certificate
Mount Roskill Gramma School
Barista Certificate Level 2 - Food and Handling Certificate Level 2
Manukau Institute of Technology
Ncea Level 1 -
Pukekohe High School