Chadae Mita
Mangere east,Auckland
Summary
Sociable Customer Service Professional experienced in fostering customer loyalty through effective communication and teamwork. Delivered consistent efficiency and safety in fast-paced environments while maintaining a strong work ethic and attention to detail. Adaptable and reliable, contributing positively across diverse situations and ensuring high-quality outcomes.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Customer service
Wholesale club
Manukau
02.2023 - 12.2024
- Delivered quality customer service with friendly demeanor to foster customer loyalty.
- Operated POS system during peak hours to ensure smooth transactions
- Maintained clean environment and positive attitude to enhance customer experience
- Resolved escalated customer service inquiries as needed.
Voice picking
Frucore Santory
01.2021 - 12.2022
- Operated voice picking technology to efficiently locate and retrieve products.
- Prepared customer orders for timely delivery
- Collaborated with team members to ensure timely order fulfillment and accuracy.
- Loaded beverages onto pallets using pallet trucks while maintaining a clean and organized warehouse
- Conducted regular inventory checks to maintain stock levels and organization.
Chef / substitute caregiver
Lil champs daycare
Papatoetoe
04.2022 - 11.2022
- Supervised children during daily activities and ensured a safe environment.
- Assisted lead caregivers in implementing age-appropriate educational activities.
- Maintained cleanliness and organization of play areas and classrooms.
- Maintained cleanliness of dining area and kitchen to uphold hygiene standards.
Customer service
Faivas Takeaway
Mangere, Auckland
01.2020 - 10.2021
- Provided excellent customer service during pickups and deliveries.
- Managed POS system and handled register transactions efficiently
- Cooked and served food while ensuring cleanliness to enhance customer experience
Education
Graduate in Teaching (Primary) - Diploma 5,6,7
Manukau Institute of Techology
Manukau 08.2024 - 08.2026
Skills
- Effective communication
- Team collaboration
- Inventory management
- Conflict resolution
- Problem solving
- Resilience
- Customer engagement
References
- Faiva Takeaways Manager
- Jefferey Faiva
- Ph: 021 365 303
- Wholesale Club
- Davina Clarke
- Ph: 021 0209 0110
Timeline
Graduate in Teaching (Primary) - Diploma 5,6,7
Manukau Institute of Techology
08.2024 - 08.2026
Customer service
Wholesale club
02.2023 - 12.2024
Chef / substitute caregiver
Lil champs daycare
04.2022 - 11.2022
Voice picking
Frucore Santory
01.2021 - 12.2022
Customer service
Faivas Takeaway
01.2020 - 10.2021