Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Chaitanya Rathod

Blockhouse Bay,AUK

Summary

Senior Branch Supervisor, Assistant Manager and Branch Manger with over 3 Years of progressive experience improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include Store Management, team leadership,Customer service, problem resolving,Hiring and training new employees and evaluating store performance in terms of Sales.


Steadfast Store Manager familiar with managing multimillion-dollar business operations. Successfully optimizes frameworks and cultivates cohesive teams to meet and exceed company's goals. Excellent reporting, record keeping and relationship-building abilities.

Overview

5
5
years of professional experience

Work History

Internship Student

Look Sharp Store
Auckland, AUK
11.2017 - 12.2017
  • Liaised with clients to assess needs and responded to inquiries.
  • Always try to increase Monthly sales by At least 3% as Compare to last year's Monthly sales.
  • Sorted, organized and maintained files.

Branch Manager

Look Sharp Store
Auckland, AUK
01.2018 - Current
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Managing store as Branch Manager over 1 year and have experience of Supervisor and as Assistant Manager with over 3 years With Company.
  • Managing team of 8 staff with Huge sized store in middle of Prime location of Manukau City.
  • Boosted sales by minimum of 3% depends on current retail environment and customer loyalty through incentive programs.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Resolved various issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Making staff's roster, Evaluate store sales and make Daily, Weekly, Monthly and Annual sales report and present to Company's upper management team and Give detailed feedback about store's performance via Excel sheets.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

Auction Assistant

United Flower Growers
500 Mt. Wellington Road , AUK
05.2019 - 08.2019
  • work with team to conduct Auction
  • Working on floor to make Business run Smoothly with team
  • Gain experience of verity of tasks during Night as well as day shift

Education

GD in Applied Management Level 7 - Business Administration And Management

Otago Polytechnic
Auckland, AUK
01.2018

Bachelor of Commerce - Retail Management

Maharaja Sayajirav University of Vadodara
Vadodara, Gujarat, India
01.2016

Skills

  • Sales professional
  • Relationship building and management
  • Reporting Familiarity
  • Team Leadership
  • Goals and Performance
  • Staff Training
  • Cash Handling
  • Staff Management
  • Customer service awareness

Additional Information

References:

1.Wilson Kuriakose

HR Manager at Look Sharp Store

wilson.looksharp@gmail.com

+642102524631

2. Salman Dalichand

Branch Manager of Look Sharp store at Porirua/ Wellington

salmandalichand@gmail.com

0223433135

3. Keshwa Nadan

Branch Manager at Look Sharp Store Onehunga

Keshwa.nadan@gmail.com

0211231639

4. Nishit Patel

Supply Chain officer At Service Food LTD

+64223781924

5. Bryan Han

Ex. HR Manager at Look Sharp Store

bryan.looksharp@gmail.com

02102749077

  • More References provided only on demand basis









Timeline

Auction Assistant

United Flower Growers
05.2019 - 08.2019

Branch Manager

Look Sharp Store
01.2018 - Current

Internship Student

Look Sharp Store
11.2017 - 12.2017

GD in Applied Management Level 7 - Business Administration And Management

Otago Polytechnic

Bachelor of Commerce - Retail Management

Maharaja Sayajirav University of Vadodara
Chaitanya Rathod