Open To Work
Chalani Apsara Uralagamage
Stokes Valley,Lower Hutt
Summary
- Outstanding Customer Service & Communication
- Passenger Care & Crowd Management
- Emergency Preparedness & First Aid
- Food & Beverage Service & Safety
- Cash Handling & POS Systems
- Team Collaboration & Reliability
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Reliever Teacher (Casual)
EP Education
11.2024 - Current
- Adapted quickly to new environments and supported students with diverse needs.
- Maintained positive classroom engagement and discipline.
Cabin Attendant ( Fixed Term)
Interislander, KiwiRail
2023 - 2024
- Delivered excellent onboard service, ensuring passenger comfort and safety.
- Assisted during emergency drills and maintained calm under pressure.
- Managed food & beverage sales while adhering to strict hygiene and safety standards.
Service Assistant
Pak’n Save
2021 - 2023
- Assisted customers with purchases, handled transactions, and resolved queries.
- Maintained stock levels and a clean, welcoming store environment.
Service Assistant
Hutt City New World
2016 - 2017
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Maintained cleanliness and organization of service areas to promote safety and efficiency.
- Collaborated with team members to resolve customer issues, improving overall satisfaction ratings.
Baker
Delectable Bakers 2010 Ltd
2013 - 2015
- Produced high-quality baked goods while maintaining food safety standards.
Commis Chef
Steer N Beer Restaurant, Reading Cinema
2012 - 2013
- Assisted senior chefs in food preparation, maintaining efficiency during peak service hours.
- Operated kitchen equipment safely, ensuring compliance with health and safety regulations.
- Maintained cleanliness and organization of workstations, contributing to a safe cooking environment.
- Collaborated with team members to streamline workflows, enhancing overall kitchen productivity.
- Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
Receptionist
Hotel Galadari
2006 - 2007
- Managed front desk operations, ensuring seamless communication between departments and visitors.
- Coordinated appointment scheduling, optimizing staff availability and reducing wait times.
- Maintained accurate records of incoming calls and messages, enhancing information flow within the organization.
Student Counsellor / Secretary
ICBT Campus
2000 - 2005
- Evaluated student feedback to refine counseling services, enhancing overall effectiveness and accessibility.
- Provided academic and career guidance to students and managed administrative duties.
Education
Diploma in Professional Cookery
North Shore International Academy
Auckland, New Zealand City & Guilds Certification
North Shore International Academy
Auckland, New ZealandSTCW Maritime Certificate Personal Survival Techni
Vertical Horizons
Wellington, New Zealand2023
GCE Advanced Level
Sujatha College
Colombo. Sri Lanka1996
GCE Ordinary Level
Prime Minister Girls College
Sri Lanka1994
Skills
- Outstanding Customer Service & Communication
- Passenger Care & Crowd Management
- Emergency Preparedness & First Aid
- Food & Beverage Service & Safety
- Cash Handling & POS Systems
- Team Collaboration & Reliability
Certification
- Food Safety Certificate
- STCW Maritime Certificate- Personal Survival Techniques, Firefighting, First Aid, Crowd Management, Marine Evacuation Systems
- Alcohol Host Responsibility
- Barista Training
- Prima Baking Training Certification
- Professional Western Cookery Certification
Languages
English
Bilingual or Proficient (C2)
Sinhala
Bilingual or Proficient (C2)
Timeline
Reliever Teacher (Casual)
EP Education
11.2024 - Current
Cabin Attendant ( Fixed Term)
Interislander, KiwiRail
2023 - 2024
Service Assistant
Pak’n Save
2021 - 2023
Service Assistant
Hutt City New World
2016 - 2017
Baker
Delectable Bakers 2010 Ltd
2013 - 2015
Commis Chef
Steer N Beer Restaurant, Reading Cinema
2012 - 2013
Receptionist
Hotel Galadari
2006 - 2007
Student Counsellor / Secretary
ICBT Campus
2000 - 2005
Diploma in Professional Cookery
North Shore International Academy
City & Guilds Certification
North Shore International Academy
STCW Maritime Certificate Personal Survival Techni
Vertical Horizons
GCE Advanced Level
Sujatha College
GCE Ordinary Level
Prime Minister Girls College