Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Chanelle De Bruyne

Chanelle De Bruyne

Howick,AUK

Summary

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction, and workplace harmony.

Adept at both front and back-of-house operations, I excelled in multitasking and customer service at Jax Burger Shack, enhancing dining experiences and kitchen efficiency. My expertise in food safety and strong work ethic significantly contributed to maintaining high standards of service and compliance, showcasing my ability to thrive in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Front of House/Back of House/Assistant Griller

Jax Burger Shack
Ormiston , Auckland
11.2024 - 02.2025

Front-of-house duties:

  • Assisted in setting up the FOH, ensuring a seamless experience.
  • Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Worked with managers to report and resolve customer issues or concerns.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Replenished supplies, condiments, and utensils at self-service areas during slow periods.
  • Ensured compliance with health and safety regulations within the front-of-house area.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Adhered to all health code regulations when handling food items or beverages.

Back-of-house duties:

  • Prepare and cook food on the grill.
  • Ensuring that all orders are prepared to customer specifications.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Adhered to all health department regulations related to food handling practices.
  • Maintained a clean and safe grilling station, ensuring all food safety regulations were followed.
  • Replenished condiments and garnishes as needed during peak service hours.
  • Made meals in accordance with company standards and requirements.
  • Replenished food items from inventory and rotated ingredients.
  • Safely operated ovens, grills, and other kitchen equipment to minimize accidents.
  • Making burger patties and aioli from scratch.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

Kitchen Hand

Goode Brothers
Botany, Auckland
07.2022 - 11.2024

Cleaning duties:

  • Prepared workstations with ingredients and tools to increase efficiency.
  • Washing dishes, utensils, and cooking equipment.
  • Cleaning floors and preparation areas.
  • Ensure food preparation areas are clean and hygienic.
  • Following food safety procedures to prevent cross-contamination and food-borne illness.

Food preparation duties:

  • Followed recipes accurately while adhering to portion control standards.
  • Washing vegetables, peeling, chopping, cutting, and cooking food, such as vegetables and meat.
  • Prepared a variety of foods according to exact instructions and recipe specifications, such as salads and desserts. Pizza and pasta.

Education

High School NCEA Level 2

Macleans College
Auckland, NZ

Certificate - Cookery Level 4

School in Cookery - NZMA
Auckland, NZ

Skills

  • Cash handling proficiency
  • Multitasking and organization
  • Clear communication
  • Food allergy awareness
  • Strong work ethic
  • Point of sale systems
  • Food safety knowledge
  • Time management
  • Team collaboration
  • Professional appearance
  • Customer service
  • Attention to detail
  • Menu design
  • Team player attitude
  • Problem-solving
  • Health and safety
  • New staff training
  • Waitstaff etiquette
  • Organizational skills
  • Team building
  • Planning
  • Excellent communication
  • Active listening
  • Microsoft Word
  • Conflict resolution
  • Recordkeeping
  • Data entry
  • PPE use

Languages

English
Professional
Afrikaans
Professional

References

References available upon request.

Timeline

Front of House/Back of House/Assistant Griller

Jax Burger Shack
11.2024 - 02.2025

Kitchen Hand

Goode Brothers
07.2022 - 11.2024

High School NCEA Level 2

Macleans College

Certificate - Cookery Level 4

School in Cookery - NZMA
Chanelle De Bruyne