Chanelle Sefont
Christchurch,CAN
Summary
I am an experienced professional transitioning from a health and safety background into administration and business support. I demonstrate strong proficiency in managing business documentation, coordinating schedules, maintaining databases, and supporting internal processes with accuracy and efficiency. Skilled in navigating corporate systems, producing reports, and ensuring compliance with company procedures. I bring a high level of discretion, attention to detail, and a commitment to delivering reliable administrative support within structured business environments.
Overview
14
14
years of professional experience
Work History
HEAD OF PEOPLE SAFETY & WELLBEING
WasteCo NZ Ltd
Christchurch, CAN
04.2023 - 07.2025
- Presented monthly health and safety performance reports to Board members.
- Developed and executed comprehensive health, safety, and wellbeing strategies.
- Coordinated return-to-work program's for employees following injuries.
- Created tailored wellbeing support plans to address individual employee needs.
- Reviewed and updated health, safety, and wellbeing policies for compliance.
- Identified strategies to prevent workplace injuries through proactive measures.
- Led detailed safety investigations, providing insights for continuous improvement.
- Implemented company-wide Wellbeing Programme to enhance employee health initiatives.
HEALTH AND SAFETY CONSULTANT
Te Whatu Ora – Health New Zealand
06.2022 - 02.2023
- Created and implemented Transport Critical Risk Programme as Project Lead.
- Developed Worker Engagement Participation and Representation improvement strategy in consultation with WorkSafe.
- Conducted Safe 365 internal benchmarking audit across all Canterbury and Westcoast divisions.
- Educated leadership on Safe 365 audit results to promote continuous improvement.
- Delivered health and safety training and facilitated focus group sessions.
- Prepared health and safety documentation for endorsement by Health and Safety Governance Group.
HEAD - HEALTH, SAFETY, SECURITY & WELLBEING
Earthquake Commission (EQC)
01.2020 - 04.2022
- Developed and implemented National Disaster Response health and safety assurance framework, including pre-qualification and auditing measures.
- Created assurance framework for sponsorship and funding, ensuring compliance and efficiency.
- Presented monthly health and safety performance reports to Board, highlighting key insights.
- Formulated and executed health, safety, security, and wellbeing strategy aligned with organizational goals.
- Designed yearly Work Programme to meet strategic objectives while ensuring resource allocation.
- Oversaw dedicated security programme in accordance with government Protective Security Requirements (PSR).
- Led Covid-19 response plan implementation, reducing transmission risks and supporting business continuity.
- Updated health and safety management system to comply with legislation, regulations, and ISO 45001 standards.
ADVISOR/SENIOR HEALTH SAFETY SECURITY & WELLBEING
Earthquake Commission (EQC)
Christchurch, CAN
01.2017 - 01.2020
- Provided support and guidance to stakeholders in accordance with HSWA Act 2015 requirements.
- Submitted mandatory notifications to WorkSafe for compliance monitoring.
- Established strong relationships with external providers for specialized advice and recommendations.
- Developed and implemented Health and Safety audit tools for effective assessments.
- Created new policies, processes, and procedures to ensure legislative compliance.
- Conducted contractor pre-qualification reviews to assess external contractor capabilities.
- Facilitated regular meetings with contractors to evaluate Health & Safety performance.
- Coordinated investigations of serious incidents using Incident Cause Analysis Method (ICAM).
CONTRACTS ADMINISTRATOR
Fletcher Construction EQR
07.2016 - 12.2016
- Company Overview: Contracted through Maddison Recruitment
- Booking scoping appointments with home owners and relevant project personnel
- Build and maintain relationships with internal and external stakeholders
- Maintain files through Acconex system
- Participate in onsite Health and Safety audits
- Preparation of engineering reviews
- Obtaining all required building consents and documents related to the building code
- Contracted through Maddison Recruitment
HUMAN RESOURCES COORDINATOR / SAFETY & ENVIRONMENT OFFICER
Accor Hotels Group
01.2015 - 07.2016
- Preparation of all employment contracts
- Organisation and facilitation of training
- Collation and submission of monthly human resources reports
- Recruitment of workers
- Conduct disciplinary meetings
- Create and maintain annual calendar of health & safety activities
- WHS committee secretary, set agenda, take and distribute minutes
- Maintain, review and update hazard registers
- Create Health and Safety training matrix and ensure all related training is completed
- Hazard identification and risk management
- Conduct accident investigations
- Complete internal Work Safe Management Practice audits
- Complete quarterly external insurance data submissions
- Maintain Environmental Management System (ISO14001)
- Coordinate regular sustainability events - Cure Kids Fundraiser’s and Trees To Survival Events
ASSISTANT MANAGER
Accor Hotels Group
07.2013 - 01.2015
- Operation management of all guest services
- Rostering and preparation for payroll
- Plan, develop and implement individual training plans
- Conduct quarterly and annual performance reviews
- Set monthly and yearly targets
- Monthly reporting including KPI’s
- Room allocations
- Develop and implement initiatives to enhance guest satisfaction
- Addressing guest feedback including guest complaints
- Management of social media sites
- Analyse market/industry trends
- Develop and control department budget
- Participation in the business strategy
- Conduct daily and weekly meeting to ensure effective communication across departments
- Effective supervision of all guest arrivals and departures ensuring that room allocations and check in/check out processes are followed accordingly
- Assist in the operation of an effective night audit function.
- Regular monitoring of the hotel to ensure cleanliness and presentation
GUEST RELATIONS MANAGER
Sofitel Auckland Viaduct Harbour Hotel
03.2012 - 07.2013
CONFERENCE SALES COORDINATOR
Novotel Auckland Airport Hotel
05.2011 - 03.2012
Education
Diploma of Tourism -
TAFE
Gold Coast, AustraliaNational Certificate Occupational Health And Safety Level 3 -
WSAS (NZQA Accredited)
AucklandIncident Cause Analysis Method (ICAM) -
IMPAC Training
ChristchurchBOHS IP405 Management of Asbestos in Buildings -
Envirotech
ChristchurchINTERNATIONAL GENERAL CERTIFICATE IN OCCUPATIONAL HEALTH & SAFETY -
Nebosh International Training
ChristchurchCrusaders Leadership Programme -
Boma
Christchurch, New ZealandStrategy Builder -
Victoria University
WellingtonSkills
- Operational administration
- Team leadership
- Wellbeing strategy
- Efficiency prioritization
- Compassionate communication
- Cross-functional collaboration
Professional Achievements
- Finalist - HRNZ awards for best wellbeing programme 2020
- Coordinated Incident Management Systems (CIMS) training
- Completion of Strategy Builder course - Victoria University, Wellington
Hobbies and Interests
- Cooking
- Baking
- Relaxation
- Family and social interaction
- Indoor Cricket
References
Available on request
Community Involvement
- Manager, Canterbury Junior Provincial Indoor Cricket team
- Manager, New Zealand Junior Indoor Cricket team
Professional Profile
Operational and Administrative Expertise, Leadership and Team Management, Wellbeing Strategy and Support Services, Efficiency and Prioritisation, Clear and Compassionate Communication, Cross-Functional Collaboration, Diploma of Tourism, TAFE, Gold Coast, Australia, National Certificate Occupational Health and Safety - Level 3, WSAS (NZQA Accredited), Auckland, Incident Cause Analysis Method (ICAM), IMPAC Training, Christchurch, BOHS IP405 – Management of Asbestos in Buildings, Envirotech, Christchurch, International General Certificate in Occupational Health & Safety, Nebosh International - IMPAC Training, Christchurch, Crusaders Leadership Programme, Boma, Christchurch, New Zealand
References
References available upon request.
Timeline
HEAD OF PEOPLE SAFETY & WELLBEING
WasteCo NZ Ltd
04.2023 - 07.2025
HEALTH AND SAFETY CONSULTANT
Te Whatu Ora – Health New Zealand
06.2022 - 02.2023
HEAD - HEALTH, SAFETY, SECURITY & WELLBEING
Earthquake Commission (EQC)
01.2020 - 04.2022
ADVISOR/SENIOR HEALTH SAFETY SECURITY & WELLBEING
Earthquake Commission (EQC)
01.2017 - 01.2020
CONTRACTS ADMINISTRATOR
Fletcher Construction EQR
07.2016 - 12.2016
HUMAN RESOURCES COORDINATOR / SAFETY & ENVIRONMENT OFFICER
Accor Hotels Group
01.2015 - 07.2016
ASSISTANT MANAGER
Accor Hotels Group
07.2013 - 01.2015
GUEST RELATIONS MANAGER
Sofitel Auckland Viaduct Harbour Hotel
03.2012 - 07.2013
CONFERENCE SALES COORDINATOR
Novotel Auckland Airport Hotel
05.2011 - 03.2012
Diploma of Tourism -
TAFE
National Certificate Occupational Health And Safety Level 3 -
WSAS (NZQA Accredited)
Incident Cause Analysis Method (ICAM) -
IMPAC Training
BOHS IP405 Management of Asbestos in Buildings -
Envirotech
INTERNATIONAL GENERAL CERTIFICATE IN OCCUPATIONAL HEALTH & SAFETY -
Nebosh International Training
Crusaders Leadership Programme -
Boma
Strategy Builder -
Victoria University