Chank Umat

Work alongside retail representatives to boost sales, achieve KPIs and focus on GP.
Engage with customers to provide professional service and build a lasting relationship.
Analyze and properly process product returns, assist customers with finding alternative merchandise to meet needs.
Track stock using company inventory management software.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Troubleshoot any technical or non-technical problems.

Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

• Allocate applicable tools, material or equipment for the required job;
• Health and safety training;
• Food hygiene quality;
• Supervising and manage contracted and regular staff;
• Keeping pay records and time sheets;
• Communication between company management and contractor staff;
• Managing sites work load as per orders and requirement;
• Making safety inspections and ensuring site safety;
• Checking and preparing site reports;
• Reporting on daily bases to company management and contractor;
• Maintaining quality control procedures;
• Motivating the workforce;
• Evaluate daily jobs, determining priorities for each bay;
• Allocating manpower and assist Director in schedule interviews;
• Recruitment and train the new staff, ensure hygiene, health and safety is followed by all the employees;
• Report any work accident or incident;
• Problem solving;
• Daily report to the supervisor and any other tasks as reasonably requested by the company.

• I have interacted with numerous customers with friendliness and professionalism.
• Responded to customer inquiries and requests and resolved issues efficiently and professionally.
• Strike a positive and cooperative tone with both customers and co-­‐workers.
• Providing training to trainees.

• Improved customer satisfaction by efficiently diagnosing and resolving technical issues.
• Provided exceptional technical support for software and hardware, resulting in reduced downtime for clients.
• Increased efficiency with comprehensive knowledge of company products and services, allowing for quick issue resolution.
• Enabled seamless software updates by guiding users through installation processes step-by-step over phone.