Summary
Work History
Education
Skills
Languages
Timeline
Generic
Channisa Touch

Channisa Touch

Summary

Friendly and detail-oriented barista with hands-on experience at Masterton Bakery and Coffee Shop. Known for building strong rapport with both regulars and new customers, consistently receiving tips and positive feedback for excellent service. Trusted as one of the main front-of-house staff for my warm, approachable manner and effective communication. Skilled in managing high-pressure environments, especially during busy periods, while maintaining accuracy and a positive atmosphere. Confident handling payments, preparing quality coffee, and meeting customer needs with care and efficiency. Passionate about teamwork, learning, and delivering memorable service every shift.

Work History

Barista and Waitressing

Masterton Bakery and Coffee Shop
01.2020 - 07.2025
  • Kitchen hand.
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Processed customer transactions accurately and efficiently using POS systems.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Developed efficient workflows, improving customer service speed during peak hours.
  • Cleaned counters, machines, utensils, and seating areas.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Managed time effectively to balance both front of store tasks and behind in the kitchen responsibilities during busy periods.
  • Prepared and served high quality coffee beverages, ensuring customer satisfaction through attention to detail.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.

Education

Bachelor of Commerce And Design

University of Auckland
Auckland, NZ
11-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Collaborative team member

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Barista and Waitressing

Masterton Bakery and Coffee Shop
01.2020 - 07.2025

Bachelor of Commerce And Design

University of Auckland
Channisa Touch