Chanpreet Singh
Queenstown
Summary
Profile and focus - Leadership & Team-Building Skills - Mentoring and staff development. - Community volunteering. - Sports/ fitness - Personal Growth
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team leader
Luxe Stay Holiday Home Management
Queenstown
03.2025 - Current
- Coordinated daily housekeeping operations, ensuring efficient workflow and timely room readiness in management.
- Supported staff management by allocating tasks, monitoring performance, and providing on-the-job coaching.
- Supervised, trained, and motivated housekeeping team members to maintain high service and productivity standards.
- Conducted inspections of rooms and public areas to ensure cleanliness, presentation, and brand compliance.
- Managed daily task allocation and workload distribution, particularly during peak operational periods.
- Oversaw housekeeping supplies, linen control, and stock levels to minimise waste and control costs.
- Liaised closely with Front Office and Maintenance teams to ensure smooth operations and prompt resolution of issues.
- Took the lead in handling guest requests, complaints, and last-minute service requirements professionally.
- Ensured compliance with health, safety, and hotel operating procedures at all times.
- Acted in an Assistant Housekeeping Manager capacity when required to support management operations.
Self checker Houseman
Millennium Hotels and resorts
Queenstown
05.2023 - 03.2025
- Experienced in self-checking rooms and public areas to verify quality, safety, and readiness before guest use. Known for reliability, teamwork, and efficiency in a fast-paced hospitality environment.
- Inspected and self-checked assigned guest rooms to ensure they met hotel cleanliness and presentation standards before releasing them.
- Performed deep cleaning and daily upkeep of guest rooms, hallways, lobbies, and back-of-house areas.
- Assisted room attendants by supplying linens, amenities, and cleaning materials.
- Responded promptly to guest requests, such as extra towels, beds, or room setup changes.
- Reported maintenance issues, safety hazards, or lost-and-found items to supervisors.
- Supported the housekeeping team during peak operations by carrying heavy items, moving furniture, and setting up event/banquet areas.
- Ensured compliance with health, safety, and hygiene regulations.
- Achievements: Consistently maintained a 95% cleanliness score in guest satisfaction surveys.
- Selected as Employee of the Month for outstanding teamwork and dedication.
- Helped reduce room inspection errors by 20% through detailed self-checking practices.
Housekeeping Manager
Golden Leaf resorts
06.2020 - 04.2023
- Managed the housekeeping operations of a 120 room property, leading a team of 30+ staff, improving guest satisfaction scores, and implementing cost-effective cleaning procedures.
- Managed daily housekeeping operations for a 120 room property, supervised 30+ staff, conducted inspections, maintained budget controls, and coordinated with other departments to deliver a high guest experience.
- Achievements: Increased guest satisfaction rating from 88% to 95% within one year through enhanced training and inspection processes.
- Reduced annual housekeeping costs by 12% by optimizing inventory and introducing sustainable cleaning practices.
- Led a 30+ member housekeeping team, achieving consistently high cleanliness scores in brand audits and guest feedback.
Education
Senior Secondary -
Swami Vivekanand Lotus Valley Public School
Yamunanagar, HaryanaBachelors of Business Administration -
ICFAI UNIVERSITIES DEHRADUN
DehradunCertification
IELTS, IDP, 6.0 Bands, 09/20/24
Personal Information
Date of Birth: 08/12/200
Profile - Focus
- Leadership & Team-Building Skills
- Mentoring and staff development
- Community volunteering
- Sports/fitness
- Personal Growth
Timeline
Team leader
Luxe Stay Holiday Home Management
03.2025 - Current
Self checker Houseman
Millennium Hotels and resorts
05.2023 - 03.2025
Housekeeping Manager
Golden Leaf resorts
06.2020 - 04.2023
Senior Secondary -
Swami Vivekanand Lotus Valley Public School
Bachelors of Business Administration -
ICFAI UNIVERSITIES DEHRADUN