Summary
Overview
Work History
Education
Skills
References
Languages
Earlier Career
Affiliations
Certification
Languages
References
Timeline
Generic

Chante van Huysen

Sunnynook,AUK

Summary

Dynamic Property Manager with a proven track record at Iron Bridge Property Management, excelling in tenant relations and RTA compliance. Adept at enhancing operational efficiency and achieving KPIs, I bring strong leadership and financial reconciliation skills to drive success in property management. Passionate about delivering exceptional service and fostering positive tenant experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Property Manager

Iron Bridge Property Management
05.2024 - Current
  • Manage all tenant communication, including lease renewals, maintenance requests, complaints, and proactive service calls.
  • Conduct regular property inspections, preparing detailed reports for senior management.
  • Oversee rent arrears management, from first contact to Tenancy Tribunal appearances.
  • Coordinate tradespeople and ensure maintenance tasks meet quality and warranty requirements.
  • Maintain accurate tenant records and ensure compliance with RTA legislation.

Admin & Accounts Coordinator

Hillside Building Supplies 2019 Ltd
02.2021 - 05.2024
  • Managed accounts payable/receivable, reconciled supplier statements, and processed monthly payments.
  • Oversaw debtor management, reducing overdue accounts through proactive communication.
  • Handled credit applications, credit checks, and dispute resolution with suppliers.
  • Provided administrative support to the GM, account managers, and showroom team.
  • Organised annual ITM events and maintained supplier/customer relationships.

Commercial Cleaner (Part-time)

Prestige Commercial Cleaning
12.2022 - 10.2023
  • Delivered high-standard cleaning services for multiple business clients, managing requests and service changes directly with owners.

Customer Service Representative

DPL Insurance Ltd
08.2018 - 02.2021
  • Managed a life insurance portfolio, assisting brokers and policyholders with applications, queries, and claims.
  • Processed agent commissions, policy cancellations, and transfers.
  • Provided customer service support across multiple departments, including mechanical warranty and savings.

Office Manager / PA

Fox Plumbing Ltd
11.2017 - 08.2018
  • Managed office operations, supplier orders, debt collection, payroll, and rosters.
  • Provided PA support to the owner, including contracts, banking, and admin.
  • Managed customer relations, KPIs, and company social media.

Education

Some College (No Degree) - Culinary Arts

Auckland Hotel & Chef Training School
Newmarket, NZ

Level 1 - Merit - NCEA

Westlake Girls High School
North Shore, NZ

Level 2 - NCEA

Westlake Girls High School
North Shore, NZ

Skills

  • Property management and lease administration
  • RTA compliance
  • Tenant relations and dispute resolution
  • Leadership and staff training
  • Process improvement and KPI achievement
  • Financial reconciliation and accounts administration
  • Event coordination and stakeholder engagement
  • Time management and organization
  • Adaptability

References

Available on request

Languages

  • English
  • Afrikaans

Earlier Career

Held various hospitality leadership roles including Duty Manager (White Cloud Spur), Floor Manager (Athenia in Roma), and Sous Chef (Roberts Coffee Bar). Managed teams of up to 75 staff, handled rosters, payroll, cash ups, staff training, and high-volume customer service in fast-paced environments.

Affiliations

  • Netball coach for five years
  • Spending time with family
  • Managing sports teams
  • Event organizing for family and friends

Certification

  • Full clean driver's license
  • Property management level 4

Languages

English
Professional
Afrikaans
Professional

References

References available upon request.

Timeline

Property Manager

Iron Bridge Property Management
05.2024 - Current

Commercial Cleaner (Part-time)

Prestige Commercial Cleaning
12.2022 - 10.2023

Admin & Accounts Coordinator

Hillside Building Supplies 2019 Ltd
02.2021 - 05.2024

Customer Service Representative

DPL Insurance Ltd
08.2018 - 02.2021

Office Manager / PA

Fox Plumbing Ltd
11.2017 - 08.2018

Some College (No Degree) - Culinary Arts

Auckland Hotel & Chef Training School

Level 1 - Merit - NCEA

Westlake Girls High School

Level 2 - NCEA

Westlake Girls High School
Chante van Huysen