Chantel Fisher
Business Development Manager
Wellington,New Zealand
Summary
Strategic and tech-savvy Business Development Manager with 10+ years’ success driving revenue growth across security, safety, ICT, and enterprise services. Adept at prospecting, pipeline building, and closing complex B2B deals, particularly in government, infrastructure, healthcare, and industrial sectors. Known for leveraging digital tools, CRMs, and automation platforms to manage pipelines, analyze trends, and boost client acquisition and retention. Strong grasp of digital transformation solutions, integrated security systems, SaaS, and IP-based communications. Proven ability to adapt quickly to evolving markets, aligning technical insight with customer-focused strategies to deliver scalable, measurable results.
Overview
15
15
years of professional experience
1
1
Sales & Marketing Management Diploma
Work History
Business Development Manager
RSEA Safety
, Wellington
01.2025 - Current
- Achieved $1.25M+ annual revenue growth by leading strategic growth initiatives in PPE and safety technology across government and construction sectors.
- Developed customized safety solutions forFulton Hogan, MPI, NZ Police, KiwiRail, NZTA, ensuring adherence to regulatory standards.
- Oversaw sales pipeline management using Salesforce and HubSpot, providing actionable market insights to leadership.
- Strengthened engagement with government procurement teams and Māori stakeholders through effective relationship building.
Business Development & Account Manager
Vault Security
Wellington, New Zealand
06.2022 - 12.2023
- Scaled revenue from zero to $2M+ annually through sales of manned and electronic security solutions.
- Delivered integrated offerings such as CCTV, access control, and real-time monitoring for diverse sectors.
- Achieved 85% sales conversion rate using multichannel outreach strategies including cold calling and referrals.
- Closed key accounts like Hutt City Council and Wellington Library, enhancing market presence.
- Utilized Workflow Max for pipeline management, communication tracking, and client lifecycle reporting.
- Developed tailored security proposals integrating digital technology with physical services.
- Collaborated with stakeholders to design and deploy scalable security frameworks.
Business Development & Account Manager
Aotea Security
Wellington, New Zealand
08.2021 - 06.2022
- Specializing in selling and integrating advanced electronic security solutions across lower North Island.
- Drove digital transformation initiatives by delivering integrated systems for various sectors.
- Managed complex sales cycles using HubSpot, AroFlo, and Visio to ensure seamless communication.
- Led entry into new ICT security markets, securing contracts with Wellington Regional Hospital.
- Prospected leads through digital channels, maintaining a robust pipeline and client engagement.
- Delivered technical presentations that highlighted ROI and benefits of security platforms.
- Collaborated with IT departments to align deployments with existing infrastructure standards.
- Positioned Aotea as a trusted advisor for transitions from legacy systems to modern technologies.
Business Development & Account Manager
Recon Security
Wellington, New Zealand
07.2019 - 07.2021
- Generated $1.6M–$1.8M in annual revenue, surpassing targets in under 6 months, through sales of manned guarding and electronic security solutions.
- Specialised in securing government, local council, and public infrastructure accounts, including Kainga Ora (24/7 coverage), MOJ, DOJ, Wellington & Hutt City Councils, and multiple diplomatic embassies.
- Delivered integrated proposals combining CCTV, access control, mobile patrols, and personal protection, aligned to compliance, safety, and public security standards.
- Achieved an 80% conversion rate via targeted outreach and tender submissions.
- Trained BDMs on public sector procurement, solution scoping, and risk-led security sales.
- Managed high-profile public contracts with strict service KPIs and stakeholder engagement requirements.
- Supported account continuity and knowledge transfer during company acquisition.
Business Development & Account Manager (National Accounts)
Armourguard Security
Wellington, New Zealand
01.2018 - 07.2019
- Managed national security contracts, including the high-profile Department of Internal Affairs portfolio, overseeing training of security personnel on advanced digital security systems across all DIA sites.
- Delivered integrated security solutions combining real-time monitoring, biometric access control, mobile patrols, and CCTV analytics, ensuring compliance with NZ security and privacy standards.
- Exceeded sales targets by closing contracts totaling over $1.5 million within six months, aligning services with government digital transformation initiatives.
- Led a team of 40+ guards at sensitive government sites, implementing digital workforce management tools to optimise training, scheduling, performance tracking, and incident reporting.
- Developed and delivered comprehensive training programs on the operation and use of digital security platforms to enhance guard proficiency and service quality.
- Provided guidance and training to national sales teams on integrated security solutions and technology adoption.
- Partnered with government IT and risk teams to ensure security operations aligned with evolving digital security architectures.
- Utilised CRM and analytics tools to monitor client satisfaction, streamline operations, and deliver real-time performance reports.
- Supported Armourguard’s market leadership by promoting smart security innovations tailored to New Zealand’s public sector needs.
Education
Sales & Marketing Management Diploma -
Technikon Natal
National Estate Agents Sales Diploma -
Affairs Board SA
Certificate in Communications & Public Relations -
Richards Bay College
Skills
- Strategic thinking
- Commercial acumen
- Self-motivation
- Relationship management
- Clear communication
- Solutions orientation
- Cultural awareness
- Collaboration skills
- Adaptability
- Digital sales strategies
- SaaS selling expertise
- CRM proficiency: HubSpot, Salesforce, Halo, Workflow Max, NetSuite
- Cybersecurity knowledge
- Cloud services familiarity
- Enterprise software skills: Phocas, Visio, AroFlo
- Proposal writing and scoping
- Sales pipeline management
- Data-driven strategies
- B2B account growth
- Security technology expertise
- Microsoft Office proficiency
Certification
COA - New Zealand Ministry of Justice Certificate of Authority for Private Security
Software Proficiencies
- Teams
- Excel
- PowerPoint
- Word
- Halo
- Phocas
- NetSuite
- AroFlo
- Workflow Max
- Visio
Tech And Digital Focus
- Strategic Sales & Digital Prospecting
- SaaS / ICT Solution Selling
- CRM Mastery: HubSpot, Salesforce, Halo, Workflow Max, NetSuite
- Cybersecurity & IP-based Technology Familiarity
- Cloud Services Awareness (VoIP, hosted comms)
- Enterprise Software Fluency: Phocas, Visio, AroFlo
- Proposal Writing & Tech Solution Scoping
- Pipeline Management & Sales Automation
- Data-driven Sales Strategy
- Relationship Building in Digital Ecosystems
- B2B Account Growth (Govt, Health, Infra, Industrial)
- Knowledge of Security Tech (Gallagher, Avigilon, Axis)
- Proficient in Microsoft Suite + Teams & PowerPoint
Timeline
Business Development Manager
RSEA Safety
01.2025 - Current
Business Development & Account Manager
Vault Security
06.2022 - 12.2023
Business Development & Account Manager
Aotea Security
08.2021 - 06.2022
Business Development & Account Manager
Recon Security
07.2019 - 07.2021
Business Development & Account Manager (National Accounts)
Armourguard Security
01.2018 - 07.2019
Sales & Marketing Management Diploma -
Technikon Natal
National Estate Agents Sales Diploma -
Affairs Board SA
Certificate in Communications & Public Relations -
Richards Bay College
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