Summary
Overview
Work History
Education
Skills
References
Timeline
Teacher
Chantelle McCloat

Chantelle McCloat

Wellington,New Zealand

Summary

Dynamic and professional individual with a proven track record in project planning and vendor management. Notably excelled at Todd Digital in enhancing operational workflows and fostering stakeholder relationships, resulting in seamless project execution. Proficient in MS Office and skilled in relationship building, consistently delivering high-quality outcomes that underscore a commitment to excellence and innovation. Talented Administrator who has achieved great success in motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box to provide creative solutions. Versatile Programme Coordinator with a background of successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status, and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Organized and dependable candidate who excels at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Project Coordinator and Admin Support

Royal New Zealand College of General Practitioners
05.2024 - Current

Supporting the delivery to the College’s equity strategies

  • Supporting the implementation of Hauora and Rautaki Māori and Pasifika programme of work
  • Support the development of strategies and mechanisms to increase Māori and Pasifika participation in our education programmes
  • Support Event Organisation and management alongside other team members
  • Managed incoming correspondence effectively by sorting mail, directing calls, and responding promptly to emails from clients or vendors.
  • Enhanced team productivity by providing administrative support and managing daily schedules for staff members.
  • Ensured compliance with company policies and industry regulations by maintaining up-to-date records for audits or inspections purposes.
  • Increased customer satisfaction through timely responses to inquiries and effective communication with clients.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Transformational and Well Being and Mindfulness Coach

Limitless Creator NZ
08.2022 - Current
  • Company Overview: Transformational and Well Being and Mindfulness Coaching programmes for Children, Young Adults, and Adults, incorporating techniques based on the research conducted by the YALE Centre for Emotional Intelligence
  • Responsible for assessing client’s health and wellness status
  • Responsible for coaching client through processes and sharing information and techniques for Emotional Intelligence, Meditation and general well-being of the client
  • Designing and incorporating the Programme for Well-Being and Mindfulness for Children and Young Adults
  • Designing and incorporating the Performance Programme for Children and Young Adults
  • Designing and incorporating the Well Being and Mindfulness programme for Adults
  • Designing and incorporating the Limitless Creator NZ Leadership Programme
  • Responsible for Website design and development
  • Responsible for Marketing and advertising, finding and following up leads
  • Responsible for bookings, invoicing, and day to day Business Administration
  • Transformational and Well Being and Mindfulness Coaching programmes for Children, Young Adults, and Adults, incorporating techniques based on the research conducted by the YALE Centre for Emotional Intelligence

Programme Coordinator for MPI’s On Board Camera Program

CCL
02.2023 - 12.2023
  • Company Overview: CCL is New Zealand’s largest NZ-focused IT services firm offering IT and multi-cloud services to help organisations achieve the outcomes they want
  • Working alongside Spark and MPI to deliver the Technology Solution of Camera Monitoring on board NZ’s Fishing Vessel fleet
  • Providing Executive Level support and coordination to the Programme Manager and Workstream Leads including Diary Management, travel and accommodation bookings, large Event Management, Invoicing, Updating and maintaining key business applications, and managing incoming correspondence/inquiries
  • Stakeholder analysis and communication planning
  • Working closely with the Senior Project Team to prepare comprehensive action plans, resources planning and management, workstream schedules and tracking, and budget updates and forecasts for the projects
  • Scheduling workshops and meetings, Steering Group meeting minutes, maintaining project action, decision, and product registers
  • Liaising with and support colleagues and senior stakeholders to ensure all project milestones are tracked and raise any potential risks
  • Program budget, and monthly reporting completed in consultation with Finance and Senior Project Team
  • Project resourcing plan, recruitment, and onboarding of project team members develop and maintain record keeping of all project information, taking minutes, recording key outcomes of project-related meetings, updating project registers, tracking actions, decisions, and configuration of products
  • CCL is New Zealand’s largest NZ-focused IT services firm offering IT and multi-cloud services to help organisations achieve the outcomes they want
  • Working alongside Spark and MPI to deliver the Technology Solution of Camera Monitoring on board NZ’s Fishing Vessel fleet
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
  • Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
  • Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.

Digital Team Coordinator / Digital Project Coordinator / Corporate Events Project Manager

Todd Digital
11.2017 - 01.2023
  • Company Overview: Todd Corporation is one of New Zealand’s largest, most successful companies
  • Todd Digital’s vision is a digital future where technology makes the world a better place and focuses on human-centricity, privacy, collaboration, and innovative thinking
  • General Manager, Executive, and CEO Level Support
  • Project planning and documentation updates
  • Budget tracking and monitoring for Todd Digital and Group IT BAU and Projects
  • Preparing monthly financial reports for Todd Digital and Group IT
  • Implementing process improvements on day-to-day procedures
  • Assisting managers with the recruitment process and onboarding tasks
  • Managing procurement vendor invoices and new supplier setups, purchase orders, Finance1 process management for BAU tasks
  • Culture Ambassador for creating a positive, engaged culture
  • Corporate Events Project Manager (2019 & 2020)
  • Project Managed the 2022 Todd Corporation Children’s Christmas party and the 2020 and 2021 Todd Corporation End of year celebration for 200 people
  • Experience dealing with Vendors / Suppliers, internal and external stakeholder analysis and management
  • Successfully delivered a high-quality event that was on time and under budget
  • Experience organising offsite conferences, Internal Training, Workshops and team Offsite events, Board and Stakeholder meetings
  • Todd Corporation is one of New Zealand’s largest, most successful companies
  • Todd Digital’s vision is a digital future where technology makes the world a better place and focuses on human-centricity, privacy, collaboration, and innovative thinking

Project and Planning Coordinator

Nova Energy
05.2014 - 11.2017
  • Company Overview: Owned by Todd Corporation, Nova Energy supplies energy, broadband, and phone services to all kinds of homes and businesses under three brands; Nova Energy, Megatel, and Wise Prepay
  • Providing support for the Retail Services Process and Reporting teams at General Manager Level
  • Assisting with a range of project planning and documentation tasks
  • Managing multiple assignments and projects simultaneously
  • Coordinating the Process Team improvement program
  • Facilitating effective communication with stakeholders
  • Conducting reporting on project and performance objectives
  • Managing internal relationships with Business Unit Managers
  • Managing external business relationships with a variety of stakeholders
  • Owned by Todd Corporation, Nova Energy supplies energy, broadband, and phone services to all kinds of homes and businesses under three brands; Nova Energy, Megatel, and Wise Prepay

Order Manager

Alcatel-Lucent
04.2010 - 03.2014
  • Company Overview: Alcatel–Lucent was a French American global telecommunications equipment company that focused on fixed, mobile, and converged networking hardware, IP technologies, software, and services and had operations in more than 130 countries
  • Ordering International logistical equipment for telecommunication networks
  • Reporting and Presentations for senior-level management
  • Working with global teams concerning delivery escalations
  • Managing costs, budgeting, and reporting, managing customer portfolios
  • Alcatel–Lucent was a French American global telecommunications equipment company that focused on fixed, mobile, and converged networking hardware, IP technologies, software, and services and had operations in more than 130 countries

Education

Business Administration and Management (BSB40207) -

Open Polytechnic of New Zealand
01.2025

Managing Emotions in Times of Uncertainty and Stress - Emotional Intelligence

Yale Centre For Emotional Intelligence (YCEI)
United States Of America
10.2024

Beginner Te Reo Māori -

Ako Academy
12.2022

Magnetic Mind Coach Certification -

Conscious Education
12.2022

Todd Corporation Leadership Programme -

Todd Corporation
12.2022

Bachelor of Applied Science (B.A.Sc.) -

Open Polytechnic of New Zealand
01.2019

Diploma in Organisational Psychology Level 5 -

Open Polytechnic of New Zealand
01.2019

Diploma in Psychology Level 6 -

Open Polytechnic of New Zealand
01.2019

Skills

  • Accounts Payable/Receivable
  • Purchase Orders
  • Procurement
  • Project Planning
  • Budget Planning
  • Vendor Management
  • Process Improvement
  • Recruitment
  • Executive Support
  • Event Management
  • MS Office
  • Trello & Placker
  • Technology One
  • Orion
  • Google Docs
  • Xero
  • Autotask
  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • Schedule Coordination
  • Document Management
  • Scheduling and calendar management

References

Details of referees are available on request.

Timeline

Project Coordinator and Admin Support

Royal New Zealand College of General Practitioners
05.2024 - Current

Programme Coordinator for MPI’s On Board Camera Program

CCL
02.2023 - 12.2023

Transformational and Well Being and Mindfulness Coach

Limitless Creator NZ
08.2022 - Current

Digital Team Coordinator / Digital Project Coordinator / Corporate Events Project Manager

Todd Digital
11.2017 - 01.2023

Project and Planning Coordinator

Nova Energy
05.2014 - 11.2017

Order Manager

Alcatel-Lucent
04.2010 - 03.2014

Beginner Te Reo Māori -

Ako Academy

Magnetic Mind Coach Certification -

Conscious Education

Todd Corporation Leadership Programme -

Todd Corporation

Bachelor of Applied Science (B.A.Sc.) -

Open Polytechnic of New Zealand

Diploma in Organisational Psychology Level 5 -

Open Polytechnic of New Zealand

Diploma in Psychology Level 6 -

Open Polytechnic of New Zealand

Business Administration and Management (BSB40207) -

Open Polytechnic of New Zealand

Managing Emotions in Times of Uncertainty and Stress - Emotional Intelligence

Yale Centre For Emotional Intelligence (YCEI)
Chantelle McCloat