Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Chantelle Smith

Christchurch,CAN

Summary

Experienced Sales Assistant dedicated to exceptional customer service and building lasting relationships. In-depth knowledge of sales strategy and merchandising techniques, driving product promotion and revenue growth. Highly organized and adaptable, skilled in preparing displays, merchandising shelves, and assisting customers. Committed to fostering customer loyalty through friendly and expert support.

Experienced in maintaining pristine office environments through detailed cleaning practices. Utilizes effective cleaning techniques to ensure a hygienic and orderly workspace. Demonstrates knowledge of safety protocols and proper handling of cleaning materials.

Overview

2026
2026
years of professional experience

Work History

Part Time Personal Assistant

Phil Allbery
09.2023 - Current
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

Part Time Office Cleaner

Excell Cleaning
01.2022 - Current
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
  • Received positive feedback from staff regarding the level of cleanliness maintained throughout the office spaces during annual evaluations.
  • Upheld a professional appearance by wearing designated uniform and maintaining personal hygiene during work hours.

Sales Assistant

Loco Retailers
02.2019 - Current
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
  • Provided pricing information to customers regarding specific products
  • Maintained records related to sales, returns and inventory availability
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Referred customers to various services by evaluating needs and providing recommendations
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
  • Trained new employees on customer service, money handling and organizing strategies
  • Opened new merchandise and stocked sales floor racks and shelves
  • Accepted and processed product returns
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing

Sales Assistant

Naya Supermarket
12.2017 - 10.2018
  • Being involved in stock control and management
  • Assisting shoppers to find the good they are looking for
  • Being responsible for processing cash and card payments
  • Stocking Shelves with merchandise
  • Balancing cash tills with recipes
  • Dealing with customer refunds
  • Keeping the store tidy and clean
  • Dealing with customer complaints
  • Working within established guidelines
  • Receiving and storing delivers of large stock
  • Keeping up to date with special promotions and putting up displays
  • Cooking Cfc Fries and Chicken for customers
  • Making drinks and scooping ice cream for customers

Sou Chef

Three Cows Bar & Resturant
1 1 - 02.2018
  • Sou chef, three cows bar and resturant Duties can include plating/making desserts, plating mains and cleaning all aspects of the kitchen
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers
  • Planned and directed high-volume food preparation in fast-paced environment

Education

Retail Level 3 -

Z Academy
03.2025

Hospitality - NCEA level 2-3 hospitably

North Canterbury Community College
04.2016

NCEA - NCEA level 1-2

Mariehau High School
03.2015

Skills

  • Product promotions
  • Stocking and Replenishing
  • Product and Service Sales
  • Product Knowledge
  • Opening and Closing Procedures
  • Problem resolution
  • Customer service
  • Time management
  • Food safety
  • Cash handling

Interests

  • Reading
  • Historical Exploration
  • Drawing and Painting
  • Photography
  • Personal Development and Self-Improvement

Timeline

Part Time Personal Assistant

Phil Allbery
09.2023 - Current

Part Time Office Cleaner

Excell Cleaning
01.2022 - Current

Sales Assistant

Loco Retailers
02.2019 - Current

Sales Assistant

Naya Supermarket
12.2017 - 10.2018

Hospitality - NCEA level 2-3 hospitably

North Canterbury Community College

NCEA - NCEA level 1-2

Mariehau High School

Sou Chef

Three Cows Bar & Resturant
1 1 - 02.2018

Retail Level 3 -

Z Academy
Chantelle Smith