Summary
Overview
Work History
Skills
Personal Information
References
Timeline
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Chantelle Alicia Breading

Papamoa,BOP

Summary

I am a very friendly and approachable person who strives to succeed in any environment. I have excellent time management and apply myself with the highest expectations to any tasks assigned to me. I also work well within a team and apply effective communication to gain positive outcomes for all. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

6
6
years of professional experience

Work History

Hotel Front Desk Receptionist

Distinction TeAnau Hotel & Villas
07.2023 - 10.2023
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
  • Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
  • Maintained an organized front desk area that contribute to smooth operations and professional appearance.
  • Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.0

Boat Crew

Real NZ
10.2022 - 02.2023
  • Assisted with vessel maintenance tasks, ensuring optimal functionality and extended service life.0
  • Assisted with vessel maintenance tasks, ensuring optimal functionality and extended service life.
  • Maintained cleanliness and organization of vessel spaces, promoting a comfortable working environment for crew members.
  • Collaborated with fellow crew members during docking procedures, guaranteeing smooth arrivals and departures at each port of call.
  • Conducted regular safety drills, maintaining crew preparedness for emergency situations.
  • Provided exceptional customer service to passengers, fostering a positive onboard experience for all guests.

Head Housekeeper

Tasman Holiday Park
05.2020 - 02.2021
  • Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
  • Streamlined housekeeping processes for increased efficiency and reduced labor costs.0000000000096

Food and Beverage Attendant

Real Journeys
12.2019 - 03.2020
  • Customer Service
  • Food preparation and lunch orders
  • Basic freight

Supermarket Assistant and Night Fill

Fresh Choice
08.2019 - 11.2019
  • Supported store operations by assisting with opening or closing procedures as needed.
  • Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
  • Streamlined product restocking, ensuring shelves remained full and visually appealing for customers.
  • Collaborated with team members to complete tasks efficiently and maintain a positive work atmosphere.
  • Maintained a clean and organized store environment, contributing to an enjoyable shopping experience.0
  • Assisted in inventory management, conducting regular counts and updating records accurately.
  • Participated in store merchandising efforts, creating eye-catching displays to attract shoppers'' attention and drive sales.
  • Demonstrated flexibility in schedule availability, often taking on additional shifts to cover coworker absences or during high-traffic periods.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.

Security Guard-Casual

Allied Security Limited
01.2016
  • Conflict Resolution
  • Prevent volatile situations
  • Dealing with Public

Factory Hand

Prolife Foods
01.2009
  • Processing orders
  • Working in team environment

Supply Room Clerk-Full time

Armourguard
10.2017 - 04.2019
  • Computer and software usage
  • Processing Orders on daily basis
  • Balancing of Money Vault twice daily
  • Dealing with customers
  • Cash Handling
  • Money Transactions
  • Highest attention to detail
  • High pressure environment
  • Effective team environment
  • Problem solving and conflict resolution
  • Transporting/delivering money
  • Customer Services
  • Cash in Transit driver-On call

Skills

  • Time Management
  • Supportive and Encouraging
  • Resilience
  • Professionalism
  • Work ethic
  • Punctuality
  • Reliability
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Personal Information

Date of Birth: 06/10/76

References

  • Sarah Mcleod, Real Journeys Te Anau, 0800 65 65 01, smcleod-young@realjourneys.co.nz
  • Dayna Hesse, Tasman Holiday Park Manager, 0212390271.


Timeline

Hotel Front Desk Receptionist

Distinction TeAnau Hotel & Villas
07.2023 - 10.2023

Boat Crew

Real NZ
10.2022 - 02.2023

Head Housekeeper

Tasman Holiday Park
05.2020 - 02.2021

Food and Beverage Attendant

Real Journeys
12.2019 - 03.2020

Supermarket Assistant and Night Fill

Fresh Choice
08.2019 - 11.2019

Supply Room Clerk-Full time

Armourguard
10.2017 - 04.2019

Security Guard-Casual

Allied Security Limited
01.2016

Factory Hand

Prolife Foods
01.2009

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Chantelle Alicia Breading