Chantha Mao
Upper Hutt,WGN
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
Work History
Eyelash Extension Technician
Divine Beauty
Upper Hutt, WGN
08.2019 - 11.2024
- Performed eyelash extension applications using high-quality materials and techniques.
- Educated clients on aftercare for optimal lash maintenance and longevity.
- Performed eyelash tinting and services.
- Maintained a clean and organized workspace to ensure safety and hygiene standards.
- Collaborated with team members to enhance service offerings and client experience.
Beautician
Star Beauty
Lower Hutt, WGN
08.2016 - 08.2017
- Performed skincare treatments using advanced techniques and high-quality products.
- Beautified customers by performing facials and waxing.
- Performed manicures and pedicures with precision and speed.
- Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
- Collected payment from customers and scheduled next appointments.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Beautician
HBN Queensgate Mall
Lower Hutt, WGN
01.2016 - 08.2017
- Performed skincare treatments using advanced techniques and high-quality products.
- Built strong relationships with clients to encourage repeat business and loyalty.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Beautified customers by performing facials and waxing.
- Provided a variety of skin care treatments such as facials, waxing, bleaching and threading.
- Streamlined cleaning processes for treatment rooms to decrease wait times.
- Demonstrated an in-depth knowledge of beauty products and their potential effects on the skin.
Education
Some College (No Degree) - Beautician Services
Elite International School of Beauty & Spa
Wellington, NZSkills
- Eyelash application
- Appointment scheduling
- Lash lift and tint
- Allergy awareness
- Infills and Touch-ups
- Continuing education commitment
- Hygiene and sanitation
- Eyebrow shaping
- Professionalism
- Lash and eyebrow maintenance
- Tinting techniques
- Customer relationship management
- Time management
Affiliations
- Sewing
- Volunteer - Chairperson at Support groups
- Peer Support Person
- Volunteer Driver
Timeline
Eyelash Extension Technician
Divine Beauty
08.2019 - 11.2024
Beautician
Star Beauty
08.2016 - 08.2017
Beautician
HBN Queensgate Mall
01.2016 - 08.2017
Some College (No Degree) - Beautician Services
Elite International School of Beauty & Spa