Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanyelle Graham

Patea,TKI

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations at Bunnings Ltd. Excelled in conflict resolution and POS system operation, boosting sales proficiency by 30%. Demonstrates exceptional patience, empathy, and reliability, ensuring high-quality service and operational efficiency. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

27
27
years of professional experience

Work History

Retail Worker

Bunnings Ltd
09.2015 - 06.2023

My job role was doing everything from serving customers, driving forklifts, loading trucks, Stocktake, filling shelves, training other team, health and safety auditing, banking, trade support and specialist.

Retail Store Manager

Kimberly Gardens - Bernard Bevan
11.2007 - 03.2014

Healthcare Support Worker

Omahanui
09.2002 - 08.2004

Hospitality Worker

Kawau Island Yacht Club
11.1996 - 02.1999

Education

Certificate I - Accounting

Online Course
Home
07.2020

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Cash Handling Accuracy
  • Store maintenance
  • Professional Appearance
  • Stock replenishment
  • Display Maintenance
  • Merchandise Display
  • Product Knowledge Expertise
  • Shipment Receiving
  • Loss Prevention
  • Order Processing
  • Sales proficiency
  • Loss prevention awareness
  • Cross-selling strategies
  • Customer Assistance
  • Cash Register Operation
  • Complex Problem-Solving
  • POS Systems
  • Complaint Handling
  • Payment Processing
  • Conflict resolution techniques
  • POS System Operation
  • Forklift
  • First Aid
  • Small machine operator

Timeline

Retail Worker

Bunnings Ltd
09.2015 - 06.2023

Retail Store Manager

Kimberly Gardens - Bernard Bevan
11.2007 - 03.2014

Healthcare Support Worker

Omahanui
09.2002 - 08.2004

Hospitality Worker

Kawau Island Yacht Club
11.1996 - 02.1999

Certificate I - Accounting

Online Course
Chanyelle Graham