Chaoli Jones
Hamilton
Summary
Experienced production manager with a strong background in LEAN manufacturing, process improvement, and administration. After dedicating the past few years to being a full-time mum, I am now eager to reenter the workforce in a part-time capacity as my youngest begins kindy. Skilled in leading teams, managing projects, and implementing LEAN principles to enhance efficiency. Also have 5+ years of administrative experience.
Open to exploring various roles. My current objective is to regain professional confidence and secure a flexible position that aligns with my lifestyle. Adaptable, eager to learn, and committed to making a meaningful contribution. Seeking an opportunity where I can grow and thrive, regardless of the job.
Overview
12
12
years of professional experience
Work History
Production Manager
Gallagher Group
08.2019 - 07.2022
- Managed department KPIs (OPRs/DIFOT) to ensure performance targets were met.
- Managed a team of approx 40+ people
- Prioritized health and safety, ensuring all team members had the necessary PPE and that safety standards aligned with company policies.
- Conducted regular department reviews to assess and improve safety and operational practices.
- Led daily standup meetings to review performance, address issues, and implement countermeasures for problem resolution.
- Facilitated problem-solving discussions, coaching the team to identify root causes and implement effective corrective actions.
- Oversaw HR functions, including performance management, disciplinary actions, and attendance tracking.
- Managed two direct-report Supervisors, with team leaders and team members reporting through them.
- Managed department projects, ensuring alignment with company objectives and timely completion of project tasks.
- Collaborated with the Value Stream Manager to develop and manage the department’s annual budget, including capital expenditure planning.
- Participated in manager-level meetings, reporting KPI performance and working with the team to resolve any out-of-target metrics.
- Led recruitment efforts, ensuring proper staffing levels, hiring processes, contract creation, and compliance with pre-employment requirements (e.g., drug testing).
- Coached and mentored supervisors, team leaders, and team members to support professional growth and leadership development.
- Conducted annual one-on-one performance reviews and ensured timely completion of team appraisals.
- Identified training and versatility gaps to mitigate single-point dependencies and enhance workforce flexibility.
- Supported leadership development by enrolling potential leaders in training programs to prepare them for career progression.
- Completed monthly Work order variances with the use of SAP.
- Compiled monthly Balanced score card results with reasons outlined for any issues, along with any corrective actions underway, to present back to the senior leadership team.
Project Facilitator
Gallagher Group
11.2015 - 07.2019
- Developed comprehensive project scopes in collaboration with teams and stakeholders, outlining objectives, desired outcomes, milestone actions, and cost considerations for upfront approval.
- Managed project timelines and tracked progress using tools such as Trello and sprint boards, ensuring timely completion of tasks.
- Conducted red-line reviews to assess project progress and ensure alignment with objectives.
- Facilitated clear communication with shop floor teams to ensure they understood project goals and supported implementation efforts.
- Led a variety of hands-on and strategic tasks, including setting up department KPI boards, printing and assembling project materials, and organizing physical workspace layouts.
- Created detailed work instructions and trained team members on newly developed processes.
- Coordinated physical department setups, including marking floor areas for equipment placement, PPE zones, and workflow organization.
- Delivered project presentations, provided status updates, and facilitated stakeholder meetings to discuss progress and next steps.
- Managed administrative tasks, including documentation, reporting, and conducting site tours for company visitors.
- Engaged in continuous improvement initiatives, collaborating with cross-functional CI teams to support and coach them in implementing process enhancements.
- Conducted benchmarking visits to other companies to identify and adopt best practices for operational improvement.
- Reviewed tasks and processes to identify waste reduction opportunities, ensuring alignment with LEAN principles and continuous improvement strategies.
- Used SAP to manage stock and upload project documents.
Production Support Administrator
Gallagher Group
06.2011 - 11.2015
- Created Job Element Sheets (JES) (work instructions) for various products, processes, and procedures to ensure consistency in job execution.
- Served as the gatekeeper for JES, ensuring compliance with company standards before uploading them to SAP, the document management system.
- Filmed and analyzed job processes, utilizing Yamazumi (line balancing tools) to identify and eliminate waste, optimize task distribution among operators, and improve takt times for greater production efficiency and cost savings.
- Trained new team members within the administration team, ensuring they were equipped with the necessary skills and knowledge.
- Compiled departmental KPI results and prepared monthly balanced scorecards for performance tracking and reporting.
- Managed stationery orders for all departments across the site.
- Fielded and resolved queries related to JES, job times, and job routes in SAP, providing support to production teams.
- Raised Engineering Change Notes (ECNs) to update job times following process improvements, ensuring all stakeholders were informed and product costs were adjusted accordingly.
- Conducted 6S audits across departments to maintain workplace organization, efficiency, and compliance.
NPI- Coordinator (new Product Introduction)
Gallagher Group
03.2010 - 06.2011
- Supported the transition of new products from R&D to full-scale production, ensuring a smooth handover to manufacturing.
- Learned product assembly firsthand to assess the most efficient and effective build process, optimizing workflow for production.
- Ensured the necessary tools and equipment were created by the maintenance team or procured to support the manufacturing process.
- Worked with the Production Engineering team to set up and validate GATE testing systems before production rollout.
- Conducted process filming and analysis to eliminate waste, optimize assembly flow, and determine the ideal number of operators for efficient production (Lean Manufacturing).
- Created Job Element Sheets (JES) and Yamazumi charts to guide production teams in standardized and efficient assembly processes.
- Trained production team members on new product builds and facilitated trial production runs to identify and resolve process issues.
- Led Design Verification (DV) and Production Validation (PV) runs, including pre- and post-run meetings, to evaluate production readiness and resolve bottlenecks.
- Acted as an independent liaison between R&D and Production, identifying and addressing transition challenges to ensure seamless integration.
- Raised and escalated production issues to relevant teams, ensuring timely resolution before full-scale production approval.
Education
LSI (Life Styles Inventory Assessment) -
Human Synergistics
01-2021
National Certificate in Competitive Manufacturing: Level 1-4 -
NZQA-Competenz
01-2016
Women in Leadership-Course Completion -
Brightstar
10-2019
CRC-Conflict, Resilience And Change: Course Completion -
Verve Elevate
01-2019
Influencing Stakeholders: Course Completion -
Verve Elevate
01-2019
Leadership: Course Completion -
Verve Elevate
01-2019
Skills
- KPI management
- Project management
- Team leadership
- Lean manufacturing
- Employee training
- Budget management
- Root cause analysis Problem Solving
- Effective communication
- Data-driven
Affiliations
- I enjoy going for long walks, its the highlight of my day! I love spending time with my 2 sons Mason (8) and Nikau (2). I am currently re-learning to play the guitar. I have recently been learning about E commerce, marketing and content creation in my spare time, in the hopes of establishing multiple income streams. I have recently set up a shop on shopify to try my hand at dropshipping.
Accomplishments
- I was awarded the Orange award during my time with the gallagher group for my invention of a TIMWOOD waste establishment tool to encourage the prdouction team to identify and eliminate waste. This is an in house award within the gallagher group.
- I was also asked to speak at the human synergistics conference (onine via skype) to a crowd of over 500 people which really pushed me out of my comfort zone.
References
References available upon request.
Timeline
Production Manager
Gallagher Group
08.2019 - 07.2022
Project Facilitator
Gallagher Group
11.2015 - 07.2019
Production Support Administrator
Gallagher Group
06.2011 - 11.2015
NPI- Coordinator (new Product Introduction)
Gallagher Group
03.2010 - 06.2011
LSI (Life Styles Inventory Assessment) -
Human Synergistics
Women in Leadership-Course Completion -
Brightstar
CRC-Conflict, Resilience And Change: Course Completion -
Verve Elevate
Influencing Stakeholders: Course Completion -
Verve Elevate
Leadership: Course Completion -
Verve Elevate
National Certificate in Competitive Manufacturing: Level 1-4 -
NZQA-Competenz
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