CHAO XIANG (SEAN) YOU

• Verified availability and suitability of raw materials (mix ingredients and packaging) to ensure readiness for daily production plans.
• Utilized the M3 inventory system to track material usage, stock levels, and support accurate inventory control.
• Conducted thorough inspections of raw materials to uphold food safety, quality, and compliance with GMP standards.
• Operated, monitored, and troubleshoot production equipment to ensure process stability and product consistency.
• Communicated with upstream and downstream operations to maintain process flow and prevent production disruptions
• Participated in root cause analysis of line disruptions and contributed to continuous improvement initiatives.
• Maintained detailed production and quality documentation, supporting traceability and process audit readiness.
• Ensured all packaging and product labelling met regulatory and internal standards for traceability and accuracy.

• Handled daily supply chain tasks including inventory, delivery scheduling, and stock tracking.
• Coordinated with suppliers and transporters to ensure smooth and timely deliveries.
• Sourced materials and negotiated with vendors to ensure quality, cost-effectiveness, and timely supply.
• Created standard operating procedures (SOPs) to streamline operations in a traditional SME setting.
• Supported demand planning by aligning inventory with customer needs and seasonal trends.

· Managed and optimized Google Ads and Facebook Ads campaigns to support product launches and brand growth.

· Analyzed performance data from Google Ads, Facebook Ads, SEO, and SEM campaigns to support planning and process improvements.

· Liaised regularly with OEM suppliers to ensure just-in-time stock availability for product launches and marketing initiatives.

· Collaborated with cross-functional teams to align marketing efforts with business and operational goals.

· Used campaign insights to identify trends, improve efficiency, and contribute to continuous improvement efforts.

• Managed end-to-end planning of corporate events, overseeing timelines, budgets, logistics, and vendor coordination—similar to managing complex supply chain projects.
• Applied strong time management skills to handle multiple high-priority events simultaneously, ensuring on-time and on-budget delivery.
• Solved real-time operational issues under pressure, demonstrating adaptability and proactive problem-solving.
• Acted as the key communication link between clients, vendors, and internal teams to ensure seamless execution and alignment on deliverables.
• Collected post-event data and feedback to identify process gaps and recommend improvements for future planning and execution.