Charanjeet Singh Virk
Whangarei,Tikipunga
Summary
I am Charanjeet Singh Virk working in Harvey Norman since 2016 as a sales Manager seeking to transition into an Automotive Technician role. Enrolled in an Automotive studies program beginning July 2023, and eager to utilize my strong work ethic and technical aptitude to excel in the automotive industry. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
Work History
Sales Manager
Harvey Norman
04.2016 - Current
- Successfully managed team of sales representatives, driving revenue growth and exceeding sales targets
- Developed and implemented effective sales strategies, resulting in increased customer engagement and improved sales performance
- Built and maintained strong relationships with clients, identifying their needs and providing tailored solutions
- Trained and mentored new sales team members, ensuring their success and alignment with company standards
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Customer Service Representative
Caltex Whangarei
03.2014 - 03.2016
- Provided exceptional customer service, ensuring customer satisfaction and resolving inquiries or issues promptly
- Operated point-of-sale systems, processed transactions accurately, and maintained cash register balances
- Demonstrated knowledge of fuel dispensing systems and safety procedures, ensuring safe and efficient fuelling experience for customers
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Diploma of Automotive Engineering - Automotive Engineering
North Tec Whangarei
Whangarei, NZ04.2024
Diploma in Business Level 7 - Business Level
International College of Auckland
Auckland, NZ2013
Skills
- Sense of Humor
- Self-Motivation
- Problem Solving
- Negotiation
- Logical Thinking
- Learning Aptitude
- Customer Service
- Computer Literacy
- Closing Techniques
- Sales Process
Content Creator,Gym,Music
Content Creation: Passionate about creating engaging and meaningful content. Skilled in leveraging various digital platforms to produce high-quality content that resonates with audiences.
https://www.youtube.com/@spectatorfacts6674
Gym: Devote time to physical fitness and maintaining a healthy lifestyle through regular gym workouts. Committed to personal well-being and striving for continuous improvement.
Music: Enjoy exploring and appreciating diverse genres of music. Actively engage in listening to music as a source of inspiration and relaxation.
Timeline
Sales Manager
Harvey Norman
04.2016 - Current
Customer Service Representative
Caltex Whangarei
03.2014 - 03.2016
Diploma of Automotive Engineering - Automotive Engineering
North Tec Whangarei
Diploma in Business Level 7 - Business Level
International College of Auckland
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