Charanpreet Kaur
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Store Manager
Friends Enterprises Ltd
Hamilton, WKO
07.2018 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted in recruiting, hiring and training of team members.
Assistant Retail Store Manager
J.J Enterprises
Huntly, WKO
01.2016 - 01.2018
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Completed routine store inventories.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Managed scheduling for store shifts to accomplish proper staffing.
- Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
Sales Assistant
Kmart
Manukau Auckland
01.2015 - 09.2015
- Help customers throughout their buying journey inside store, from answering questions to processing sales transactions.
- Keeping up to date with product information to advise customers and make recommendations effectively
- Auditing the price of inventory regularly.
- Addressing and resolving shoppers' complaints, such as returns and refunds, to improve satisfaction and loyalty.
- Organising merchandise and restocking depleted shelves so they're attractive to shoppers
Education
International Business
AIS ST HELENS
AIS ST HELENS AUCKLAND09.2015
MBA - Human Resources Management AND FINANCE
DAVV
DAVV07.2012
Bachelor of Science - Biotechnology,CHEMISTRY, COMPUTER SCIENCE
DAVV
DAVV07.2010
Skills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Store operations
- Cash Management
- POS Systems
- Employee Scheduling
- Documentation And Reporting
- Payroll Management
Timeline
Store Manager
Friends Enterprises Ltd
07.2018 - Current
Assistant Retail Store Manager
J.J Enterprises
01.2016 - 01.2018
Sales Assistant
Kmart
01.2015 - 09.2015
International Business
AIS ST HELENS
MBA - Human Resources Management AND FINANCE
DAVV
Bachelor of Science - Biotechnology,CHEMISTRY, COMPUTER SCIENCE
DAVV