Charis Rapata
QUEENSTOWN,NZ
Summary
I am a long time local who has had plenty of experience in Retail and Hospitality. I am currently looking to get back into working after returning to Queenstown with my family and taking the last 2 years off to focus on my young children. I am looking for a job where I can be there at nights to work around my family. I am hard working and am really looking forward to getting back into it and meeting new people.
Overview
18
18
years of professional experience
Work History
Managing Director
Industry Bar & Grill
, Ohakune
06.2018 - 01.2022
- Recruited, trained, supervised, evaluated and mentored staff members
- In charge of HR, Payroll, Liquor licensing, Food Control Plan, rosters
- Mangers Certificate
- Menu creation
- Involved in all day to day running of a 60 seat Bar & Restaurant including reservations & marketing
Retail Assistant
Yaks n Yetis
Queenstown
01.2008 - 12.2016
- Handled cash register transactions accurately while providing excellent customer service.
- Coordinated stock replenishment processes as needed based on sales trends.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Retail Manager
Adairs
Mandurah, Australia
12.2008 - 10.2009
- Ensured compliance with company policies, procedures, and industry regulations.
- Managed daily operations of the store, including opening and closing procedures.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
Receptionist
Elandra Resort
Mission Beach, Australia
06.2008 - 11.2008
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
Retail Assistant
Yaks n Yeties
Queenstown, New Zealand
01.2004 - 12.2007
- Worked at Yaks n Yeti's, Invercargill, Dunedin and Queenstown over these years while also studying and taking brakes to travel the world.
Education
Diploma in Beauty Therapy
Otago Polytech
Dunedin12-2005
High School Diploma -
Wakatipu High School
Queenstown11-2004
Skills
- Business Administration
- Multitasking
- Mentoring and training
- Cash Handling Accuracy
- Scheduling
- Customer Service
Timeline
Managing Director
Industry Bar & Grill
06.2018 - 01.2022
Retail Manager
Adairs
12.2008 - 10.2009
Receptionist
Elandra Resort
06.2008 - 11.2008
Retail Assistant
Yaks n Yetis
01.2008 - 12.2016
Retail Assistant
Yaks n Yeties
01.2004 - 12.2007
Diploma in Beauty Therapy
Otago Polytech
High School Diploma -
Wakatipu High School
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