Charlene Mansell
Katikati,BOP
Summary
Dedicated professional with strong work ethic and proven ability to meet challenges head-on. Experienced in collaborative environments, fostering teamwork to achieve common goals. Committed to continuous improvement and supporting team success through effective communication and problem-solving skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Supervisor
WOOLWORTHS
Huntly, Huntly
02.2012 - 10.2023
- Supervised daily store operations, ensuring compliance with company policies.
- Managed staff schedules and conducted performance evaluations for team members.
- Trained new employees on customer service standards and operational procedures.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Conducted regular safety inspections to uphold workplace safety standards.
- Collaborated with management to develop promotional activities and marketing initiatives.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Merchandiser
George western foods
Huntly/ Ngaruawahia, Huntly/Ngaruawahia
06.1998 - 11.2012
- Developed and implemented effective merchandising strategies for product displays.
- Collaborated with sales teams to ensure alignment on promotional initiatives.
- Conducted regular audits of merchandise to maintain quality standards.
- Trained new staff on merchandising techniques and company policies.
- Coordinated with vendors for timely delivery of merchandise and supplies.
- Managed visual merchandising to enhance customer engagement and sales potential.
- Provided feedback on customer preferences to inform product selection decisions.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
Education
Opotiki College
Opotiki, NZSkills
- Staff management
- Employee training
- Performance evaluation
- Safety compliance
- Visual merchandising
- Customer relationship management
- Problem solving
- Decision making
- Time management
- Effective communication
- Attention to detail
Certification
Class 1 car licence,
References
References available upon request.
Timeline
Supervisor
WOOLWORTHS
02.2012 - 10.2023
Merchandiser
George western foods
06.1998 - 11.2012
Opotiki College