Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Charlene Muyalali

Charlene Muyalali

Summary

Adept at innovative hairstyling techniques and renowned for exceptional client retention, I leveraged my skills at Fifi´s Salon to enhance customer satisfaction and drive business growth. My expertise in hair artistry and advanced communication has consistently resulted in increased repeat business and a broad, loyal client base.

Overview

18
18
years of professional experience

Work History

Hairstylist

Fifi´s Salon
06.2015 - Current
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Performed chemical treatments such as perms and relaxers.
  • Applied highlights, lowlights or other coloring techniques.
  • Used thinning shears to remove bulk from the hair or create layers.
  • Created updos for special occasions like weddings or proms.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Assisted other stylists with busy periods in the salon.
  • Educated clients on proper home hair care maintenance techniques.
  • Recommended products to clients based on their individual needs.
  • Upsold additional services when appropriate to increase sales volume.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Tracked inventory of supplies used for styling services.
  • Developed relationships with new clients through referrals from existing customers.
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Advised clients on how to maintain their haircuts between visits.
  • Organized scheduling of appointments throughout the day.
  • Participated in team discussions regarding marketing strategies for the salon.
  • Managed cash register transactions during checkout process.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Pre-booked future appointments to increase repeat business.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Responded to customer inquiries by phone, email, and in person.
  • Updated and maintained customer information records and beauty services provided.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Developed new styles and techniques.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.

Hairstylist

Beauty for Africa
10.2006 - 03.2015
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Performed chemical treatments such as perms and relaxers.
  • Applied highlights, lowlights or other coloring techniques.
  • Used thinning shears to remove bulk from the hair or create layers.
  • Created updos for special occasions like weddings or proms.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Assisted other stylists with busy periods in the salon.
  • Educated clients on proper home hair care maintenance techniques.
  • Recommended products to clients based on their individual needs.
  • Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Developed relationships with new clients through referrals from existing customers.
  • Advised clients on how to maintain their haircuts between visits.
  • Organized scheduling of appointments throughout the day.
  • Participated in team discussions regarding marketing strategies for the salon.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Pre-booked future appointments to increase repeat business.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Responded to customer inquiries by phone, email, and in person.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Combed, brushed and sprayed hair or wigs to set style.

Education

City & Guilds - Hairdressing

Oasis of Beauty
11-2005

Skills

  • Trend expert
  • Hair maintenance expert
  • Innovative hairstyling techniques
  • Styling advice
  • Braiding and weaving
  • Salon treatments
  • Scalp treatments
  • Outstanding client retention
  • Hair artistry professional
  • Advanced communication skills
  • Highly motivated self-starter
  • Workstation cleaning
  • Hair removal
  • Natural hair care
  • Eyebrow shaping
  • Photoshoot hairstyling

Accomplishments

  • 11/2024, 10:03 IMG-20241118-WA0000.jpg https://mail.google.com/mail/u/0/#inbox?projector=1 1/1

Timeline

Hairstylist

Fifi´s Salon
06.2015 - Current

Hairstylist

Beauty for Africa
10.2006 - 03.2015

City & Guilds - Hairdressing

Oasis of Beauty

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Charlene Muyalali