Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ready to contribute to a dynamic team and make a positive impact.
Overview
13
13
years of professional experience
Work History
Bakery Manager
Coopers Beach 4 Square
01.2019 - Current
Managed daily bakery operations and ensured product quality and freshness.
Trained and supervised bakery staff on production techniques and safety standards.
Developed new recipes and adjusted existing ones to meet customer preferences.
Maintained inventory levels and ordered supplies using ordering system SAP
Implemented sanitation practices to uphold health regulations in the bakery.
Followed food safety guidelines to ensure quality and freshness of products.
Adhered to health regulations regarding food handling and sanitation standards.
Ensured compliance with health regulations and maintained a clean workspace.
Oversaw customer service, addressing inquiries and resolving issues promptly.
Collaborated with vendors to source high-quality ingredients for baked goods.
Implemented efficient production processes to optimize workflow in the bakery.
Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
KitchenHand
Little Kitchen Café
01.2018 - 12.2018
Customer service
Baking, cakes, slices
Prepared ingredients for daily menu items and special dishes.
Maintained cleanliness of kitchen surfaces, utensils, and equipment.
Assisted chefs in cooking and plating meals during peak hours.
Organized food storage areas for easy access and inventory management.
Collaborated with team members to ensure smooth kitchen operations.
Followed health and safety regulations in food handling practices.
Stocked supplies and restocked ingredients as needed throughout shifts.
Cleaned dishes, pots, pans and utensils.
Swept and mopped floors to maintain cleanliness in the kitchen area.
Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
Communicated effectively with co-workers regarding daily tasks assigned.
Maintained a neat work station throughout shift hours.
Operated dishwashers to sanitize dishes and silverware.
Sanitized surfaces with approved cleaning solutions after each task was completed.
Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
Received deliveries of food items and stored them properly.
Followed recipes accurately while adhering to portion control standards.
Florist/Retail Shop assistant
Hansen's the flower people
01.2017 - 12.2018
Customer service
Cash handling
Up selling
Answering phones
Merchandising of retail shop
Designed unique floral arrangements for various occasions and events.
Assisted customers with selection and customization of floral products.
Maintained cleanliness and organization of the shop environment.
Collaborated with team members to fulfill large orders efficiently.
Educated customers on flower care and arrangement techniques.
Developed promotional displays to enhance product visibility in the store.
Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
Service Deli Assistant Manager
Pak n Save
Taupo
01.2013 - 12.2017
Respond to & rectify customer issues & Complaints
Using computer system SAP for stock ordering
Communicating with sales reps and companies
Meeting sales targets and finding ways to improve sales
Prepared and sliced deli meats and salads for customer orders.
Maintained cleanliness and organization of the deli display cases.
Assisted customers with product selection and provided recommendations.
Collaborated with team members to streamline daily operations.
Monitored product freshness and removed expired items promptly.
Trained new staff on deli procedures and customer service standards.
Assisted with unloading delivery trucks when necessary.
Accurately weighed, priced and labeled deli products for customers.
Inventoried stock regularly to ensure accurate ordering levels were maintained.
Properly stored food items at appropriate temperatures according to health codes standards.
Completed all paperwork related to department operations accurately and timely.
Prepared sandwiches, salads or other specialty foods following established recipes.
Ensured that all food preparation was carried out in accordance with health regulations.
Rotated stock according to first-in-first-out guidelines for freshness purposes.
Checked signage and pricing to verify accurate displays on counters and in cases.
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Education
Certificate in Floristry level 3 -
Diploma and Certificate in Radio Broadcasting -
NZ Radio Training School
01.2008 - 07.2008
Level 2 NCEA -
Level 1 NCEA -
497 Protect Health And Safety in The Work Place
Skills4work
04.2001 -
17593 Apply Safe Work Practices In The Workplace -
Skills4Work
04.2001 -
19522 Undertake Job Safety Analysis -
Skills4Work
167 Practise Food Safety Methods In A Food Business -
Skills4Work
168 Demonstrate Knowledge Of Food Contamination Hazards, And Control Methods Used In A Food Business -
Skills4Work
Skills
Excellent Written and Oral Communication
Resourceful and Adaptable
Self-Motivation
Excellent Time Management
Fast learner
A Team Player
Strong Work Ethic
Able To Multitask
Computer Skills
Stock management
Customer service
Inventory tracking
Food preparation
Customer service
Merchandising
Team leadership
Employee training
Problem solving
Attention to detail
Product presentation
Food preparation
Honesty and integrity
Food safety compliance
References
Gailene Addison, Supervisor, Pak n Save, 0211723682