Charles Nelaturi
Auckland,New Zealand
Summary
Results-driven Test Manager known for exceptional productivity and efficiency in task completion. Specialize in strategic planning, team leadership, and process optimization to drive project success. Excel in communication, problem-solving, and adaptability, ensuring seamless collaboration and innovation within teams. Committed to fostering professional growth and achieving organizational goals with a focus on continuous improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cloud IT Operations Manager / Project Manager /QA Manager
Ruralco
Auckland, New Zealand
06.2020 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Performed cost analysis for various projects to determine budget requirements.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Developed test plans, protocols and strategies to ensure the highest level of product quality.
- Provided technical guidance to QA team members on issues related to software development lifecycles.
- Conducted root cause analysis to identify defects in a timely manner.
- Analyzed customer feedbacks and complaints to improve product quality as well as user experience.
- Collaborated with developers and designers to ensure that delivered products met required specifications and standards.
- Analyzed user requirements and designed appropriate IT solutions to meet their needs.
- Developed and implemented strategies to improve team performance and productivity.
- Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
- Monitored workflow processes and identified areas of improvement.
Programme Test Manager
Ruralco
06.2020 - 07.2022
- Developed test plans, strategies and schedules for software testing projects.
- Created detailed test cases to ensure appropriate coverage of functional requirements.
- Reviewed project deliverables to ensure they meet quality standards.
- Managed multiple concurrent projects while ensuring timely delivery of high-quality results.
- Conducted user acceptance tests by working closely with end users to validate functionality as per their expectations.
- Implemented best practices for defect tracking using JIRA bug tracking tool.
- Evaluated new technologies and tools that could improve overall efficiency of the testing process.
- Performed root cause analysis on defects in order to identify underlying problems and recommend solutions accordingly.
- Documented lessons learned from past projects in order to improve future efforts.
Defect Manager
AIA
Auckland, New Zealand
09.2019 - 06.2020
- Developed and implemented defect management processes to ensure proper tracking of software defects.
- Monitored defect resolution activities, ensuring that all defects were addressed in a timely manner.
- Coordinated with development teams to assess the impact of identified defects.
- Analyzed trends related to software defects, providing feedback and recommendations for improvement.
- Provided guidance on the use of defect tracking tools and techniques to ensure accuracy and consistency.
- Conducted periodic reviews of existing defect management processes and procedures, recommending changes as needed.
Technical Test Lead
SKY TV New Zealand
Auckland, New Zealand
10.2014 - 09.2019
- Collaborated with the development team to review and analyze test cases and system requirements.
- Developed, documented, and executed detailed test plans for both manual and automated tests.
- Monitored bug resolution efforts and tracked quality assurance metrics such as defect densities and open defects.
- Performed exploratory testing on new features during the software development life cycle.
- Conducted regular reviews of existing test cases to ensure accuracy and completeness.
- Participated in sprint planning meetings to provide input on time estimates for test execution tasks.
- Assisted in troubleshooting production issues related to functionality or performance problems found during testing activities.
Test Team Lead
Spark New Zealand
Auckland, New Zealand
08.2013 - 09.2014
- Led the development of test plans and schedules for complex projects.
- Developed, implemented and maintained team processes to ensure quality assurance standards were met.
- Monitored bug tracking system and coordinated with developers to resolve issues quickly.
- Provided technical guidance to team members on best practices related to software testing.
- Facilitated daily standup meetings with the Test Team to review progress on current tasks.
- Analyzed customer requirements and created test scenarios that accurately reflected those needs.
- Maintained up-to-date knowledge of industry trends, tools and techniques related to software testing.
Technical Test Lead
Infosys
Auckland, New Zealand
07.2012 - 08.2013
- Preparing Test Plan document
- Preparing Test Strategy document
- Reporting WSR and DSR to client
- Maintaining Risks and Issues and tracking them to closure
- Resource allocation and team management
- Test cases scripting and execution
- Interacting with client on daily basis
- Setting up of Test Environment
- Creating Requirements Traceability Matrix
- Participating in Requirements Worksop with BA’s
- Publishing Quality and Defect Metrics
Test Lead
Capgemini
Pune, India
08.2005 - 06.2012
- Analyzed and documented business requirements to create test plans, cases, and scripts.
- Collaborated with development teams to ensure quality of product releases.
- Managed a team of testers in the execution of manual and automated tests.
- Monitored bug tracking systems for resolution of defects reported by users.
- Conducted system integration testing to identify compatibility issues between components in complex systems.
- Created detailed reports outlining results from testing activities and presented findings to stakeholders.
- Facilitated user acceptance testing sessions with internal and external customers.
Education
Bachelor of Technology (B.Tech.) - Metallurgical Engineering
Malaviya National Institute of Technology
01.2005
Skills
- Business Strategy Development
- Client Relationships
- Team Leadership
- Report Generation
- Client Relations
- Work flow planning
- Interpersonal Communication
- Quality Assurance
- Client / Vendor relationship
- Excellent Communication skills
- Incidents management
- Performance reporting
- Product Management
Certification
- Project Management Foundations: Risk
- ISTQB Certified
- Business Analysis Foundations
- Project Management Foundations
- PRINCE2 Foundation Certificate in Project Management - AXELOS Global Best Practice.
Testing tools
- JIRA
- Confluence
- JMeter
- Practitest
- QTP
- HP QC
- ALM
Domain expertise
- Banking
- Insurance
- Credit cards
- Payments
- Telecom
- Cloud (GCP)
- Media
- Datawarehouse
- SOA
- CRM
Project Management Tools
- Smartsheet
- Microsoft Projects
Testing expertise and personal skills
- Manual Testing
- Mobile Testing
- Digital experience
- Set Top Box
- Regression Testing
- Quality Assurance
- Stakeholder management
- Client / Vendor relationship
- Problem solving
- Coaching juniors
- Excellent Communication skills
Languages
- Hindi
- Telugu
- Konkani
- English
Publications
Unix Mainframe Automation Tool
Timeline
Cloud IT Operations Manager / Project Manager /QA Manager
Ruralco
06.2020 - Current
Programme Test Manager
Ruralco
06.2020 - 07.2022
Defect Manager
AIA
09.2019 - 06.2020
Technical Test Lead
SKY TV New Zealand
10.2014 - 09.2019
Test Team Lead
Spark New Zealand
08.2013 - 09.2014
Technical Test Lead
Infosys
07.2012 - 08.2013
Test Lead
Capgemini
08.2005 - 06.2012
- Project Management Foundations: Risk
- ISTQB Certified
- Business Analysis Foundations
- Project Management Foundations
- PRINCE2 Foundation Certificate in Project Management - AXELOS Global Best Practice.
Bachelor of Technology (B.Tech.) - Metallurgical Engineering
Malaviya National Institute of Technology
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