Summary
Overview
Work History
Education
Skills
Learnings
References
Timeline
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CHARLIE ROBSON

Leeds,Horsforth

Summary

After working extensively in hospitality in restaurants and bars in my native New Zealand I have moved to the UK to spend time with the family and experience a different culture. I am looking to use my existing experience with waiting/bar/kitchen in a local bar, pub or restaurant. I am dependable and experienced and i have a valid British passport and therefore have full right to work in the UK.

Overview

3
3
years of professional experience

Work History

Waiter

Umu Pizza
04.2023 - 05.2024
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.

Restaurant Waiter

LoneStar
02.2022 - 12.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Restaurant Waiter

Corner Burger
03.2021 - 01.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.

Education

NCEA Level 3 -

Auckland Boys Grammar School. New Zealand
Auckland, NZ
12.2023

Skills

  • Warehouse operations and logistics
  • Inventory management
  • Attention to detail
  • Basic electrical knowledge
  • Organization and Time Management
  • Basic plumbing knowledge
  • Problem solving and how to work around inconveniences
  • Communication and teamwork
  • Good Telephone Etiquette
  • PPE use
  • Cultural Awareness
  • Social Perceptiveness
  • Forklift License
  • Verbal Communication
  • Bar tending experience

Learnings

  • Mastered the art of inventory organisation, ensuring products are in the right place at the right time.
  • Handled incoming shipments with precision, verifying contents and maintaining a well-organised warehouse space.
  • Collaborated with a dynamic team to fulfill customer orders accurately and efficiently.
  • Contributed to troubleshooting efforts, enhancing overall team efficiency.
  • Learnt how to do basic plumbing and successfully learnt how important working in a team is.
  • Successfully juggled part-time responsibilities as a waiter, providing excellent customer service.
  • Managed customer orders, ensured accurate delivery of food items, and handled payment transactions.
  • Developed strong communication and teamwork skills in a fast-paced restaurant setting.
  • Have had over 100 hours working behind a bar serving and making drinks

References



  • James Burgess, Umu Pizza
  • Wayde Gillooly, Abes Bagels
  • Micheal Hooper, Lonestar
  • Sue Bayfeild, Corner Burger

Timeline

Waiter

Umu Pizza
04.2023 - 05.2024

Restaurant Waiter

LoneStar
02.2022 - 12.2022

Restaurant Waiter

Corner Burger
03.2021 - 01.2022

NCEA Level 3 -

Auckland Boys Grammar School. New Zealand
CHARLIE ROBSON