Charlie Sione
Stokes Valley,Lower Hutt
Summary
Dedicated professional with a strong work ethic and proven ability to collaborate effectively within teams and manage individual tasks. Demonstrates exceptional time management and efficiency skills, thriving in fast-paced, challenging environments. Adaptable and quick to learn, always seeking opportunities that align with core competencies and provide avenues for personal growth and advancement.
Overview
2021
2021
years of professional experience
Work History
Case Manager
The Department of Corrections
01.2019 - 01.2021
- Provide specialist end-to-end case management of prisoners with the aim of supporting the prisoner to take responsibility for completing activities aimed at addressing their rehabilitation
- Undertake the specialist assessment of prisoners including early identification of needs and priorities and recommending prisoner for either standard or enhanced case management
- Cover all facets of case management; from initial assessment, identification of prisoner needs and case planning, incorporating specialist rehabilitation and reintegration interventions and services
- Facilitating links with the prisoner’s support groups and external providers
- Encourage prisoner motivation through the use of a range of techniques and tools including motivational interviewing
- Monitor prisoner progress against the plan and regularly review prisoner plans ensuring all rehabilitation and reintegration interventions and services are provided
- Develop and maintain effective networks (including within the Department and both government and community based to) to assist with the reintegration of prisoners
Work Search Facilitator
The Ministry of Social Development
01.2016 - 01.2019
- Facilitate work industry seminars tailored to clients’ needs and objectives
- Create information power points, spread sheets and present to groups of clients
- Help clients understand and achieve employment objectives
- Authorisation to approve complex case manager recommendations
- Acting Service Manager when managers are away or out of office which requires oversight of the office and resolve conflict and complex situations under pressure
Work Focused Case Manager
The Ministry of Social Development
01.2015 - 01.2016
- Providing a comprehensive range of Work and Income products and services
- Manage client work and/or income needs and enquiries, ensuring provision of full entitlement to income support within legislative rules
- Appropriate engagement with clients, to meet individual needs
- Work with clients to develop an individualised plan of actions and/or services to create opportunities to achieve agreed goals
- Support clients to successfully transition into work
- Support clients to maintain work placement
- Contribute to the development and success of the region and service centre performance as part of a team and individually
Care & Protection Co'ordiantor
Oranga Tamariki
Wellington, Wellington
- Manage a process whereby the family group and the social worker or the police arrive at a decision for any child or young person that is in accord with the principles of the CYP&F Act 1989.
- Ensure family/whānau are informed about what they can expect at the conference, and empowered to participate in the conference process, including different options for presenting their views if unable to attend the conference.
- Ensure children and young people are enabled and encouraged to present their information to the conference in a way that is meaningful to them.
- Manage and facilitate pre-FGC consults to identify appropriate assessments, support people, and the required next steps, ensuring the interface between care and protection, and youth justice is managed.
- Provide effective facilitation of the FGC, ensuring the focus is on developing solutions to address the needs of the child or young person, and that child protection standards and childcare practices are maintained.
- Ensure that the decisions and recommendations of the FGC, and the well-being of the child, are reviewed in accordance with the agreed review process decided by the FGC.
- Work in partnership with key players, including Health, Education, Child Protection Teams, Care and Protection Resource Panels, Iwi, Cultural Authorities, Courts, and other agencies and groups, to ensure that local systems and protocols are developed, monitored, and maintained.
- Adhere to all Oranga Tamariki’s procedures, policies, guidelines, and standards of integrity and conduct.
Education
National Certificate in Public Sector Services - Client/Customer Services
Ministry of Social Development
06-2017
NCEA Level 3 - Calculus, Accounting, Pacific Studies, Statistics, Computing Technology, Physical Education
Church College of New Zealand
Hamilton01.2010
National Certificate in Team Leadership -
Ministry of Social Development
National Certificate in Career Preparation -
Te Wananga O Aotearoa
NCEA Level 2 with Merit - Business Studies, Commerce, Religious Studies, Information Management, Accounting, Mathematics, Statistics, English
Church College of New Zealand
HamiltonSkills
- Outstanding organizational skills
- Ability to prioritize work
- Ability to communicate appropriately to the audience
- Ability to produce clear, written communication
- Experience in developing and maintaining working relationships
- Experience in working with Māori and Pasifika
- Ability to encourage and support team members
- Clear communication and interview skills
- Ability to promote an environment for exchanging opinions
- Experience in identifying and managing risks
- Ability to resolve conflict
- Proven critical thinker and problem solver
- Ability to assess information
- Ability to make effective decisions under pressure
- Ability to make sound professional judgments
- Ability to tailor solutions to individual circumstances
- Strong interpersonal skills
Education Summary
- Ministry of Social Development, National Certificate in Public Sector Services (Client/Customer Services), Level 4, National Certificate in Team Leadership, Level 3
- Te Wananga O Aotearoa, National Certificate in Career Preparation, Level 4
- Church College of New Zealand – Hamilton, 08/2008 - 12/2010, Achieved NCEA Level 3, Achieved NCEA Level 2 with Merit, National Certificate of Maths – Level 1, Achieved NCEA Level 1
References
References available upon request.
Timeline
Case Manager
The Department of Corrections
01.2019 - 01.2021
Work Search Facilitator
The Ministry of Social Development
01.2016 - 01.2019
Work Focused Case Manager
The Ministry of Social Development
01.2015 - 01.2016
Care & Protection Co'ordiantor
Oranga Tamariki
National Certificate in Public Sector Services - Client/Customer Services
Ministry of Social Development
NCEA Level 3 - Calculus, Accounting, Pacific Studies, Statistics, Computing Technology, Physical Education
Church College of New Zealand
National Certificate in Team Leadership -
Ministry of Social Development
National Certificate in Career Preparation -
Te Wananga O Aotearoa
NCEA Level 2 with Merit - Business Studies, Commerce, Religious Studies, Information Management, Accounting, Mathematics, Statistics, English
Church College of New Zealand