In my initial Cabin Crew assessments I achieved scores of 100% on every exam. Subsequently, in my career at Air New Zealand, I have prided myself on maintaining the high standards achieved during my training. Excelling in high-pressure situations, I have proven my ability to deliver exceptional customer experiences while upholding rigorous health and safety standards. I believe I am a strong communicator with a knack for tailoring interactions to diverse audiences, ensuring effective collaboration and support.
Dedicated to team success on board, building a strong rapport with new colleagues every day.
Calm and assertive in high pressure situations such as serious on board medical events.
Able to identify and champion individuals strengths whilst identifying and supporting areas of weakness in others and myself.
Adaptive to different communication styles to ensure the best interactions with passengers and colleagues.
Frequently taking on varied roles within multiple companies and quickly picking up the necessary skills to perform these tasks to a high standard.
Proven ability to learn quickly and adapt to new situations.
Excellent written and verbal communication skills.
Comfortable addressing groups for a large amount of time and using 'stage presence' to keep a captive audience.
Confidently able to adapt teaching style to tailor an individuals experience due to teaching a wide variety of ages.