Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Catanach

Northcote

Summary

In my initial Cabin Crew assessments I achieved scores of 100% on every exam. Subsequently, in my career at Air New Zealand, I have prided myself on maintaining the high standards achieved during my training. Excelling in high-pressure situations, I have proven my ability to deliver exceptional customer experiences while upholding rigorous health and safety standards. I believe I am a strong communicator with a knack for tailoring interactions to diverse audiences, ensuring effective collaboration and support.

Overview

12
12
years of professional experience

Work History

Widebody Cabin Crew

Air New Zealand
03.2023 - Current

Dedicated to team success on board, building a strong rapport with new colleagues every day.

Calm and assertive in high pressure situations such as serious on board medical events.

Able to identify and champion individuals strengths whilst identifying and supporting areas of weakness in others and myself.

Adaptive to different communication styles to ensure the best interactions with passengers and colleagues.

Various Temping Roles

Fore Street Employment Agency
02.2020 - 01.2022

Frequently taking on varied roles within multiple companies and quickly picking up the necessary skills to perform these tasks to a high standard.

Proven ability to learn quickly and adapt to new situations.

Excellent written and verbal communication skills.

Choreographer/Dance Teacher

Rare Productions
05.2013 - 04.2019

Comfortable addressing groups for a large amount of time and using 'stage presence' to keep a captive audience.

Confidently able to adapt teaching style to tailor an individuals experience due to teaching a wide variety of ages.


Education

High School Diploma -

Freman College
Buntingford, UK
07-2015

Skills

  • Strong understanding of the CSM
  • Confidently uphold Air New Zealand's high health and safety standards
  • Familiarity with multiple learning styles
  • Devotion to delivering unique and special customer experiences

Timeline

Widebody Cabin Crew

Air New Zealand
03.2023 - Current

Various Temping Roles

Fore Street Employment Agency
02.2020 - 01.2022

Choreographer/Dance Teacher

Rare Productions
05.2013 - 04.2019

High School Diploma -

Freman College
Charlotte Catanach