Charlotte Devereux
Summary
Motivated worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Event Staff Member
Platform 4 Group
07.2023 - Current
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked tickets/accreditation, and oversaw proper seating.
- Helped manage successful events with attendance of 25,000 people.
- Greeted guests and welcomed patrons in support of company service policy.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
Brand Ambassador
The Flatpack Co
07.2023 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
FOH Team Member
The Recruitment Network (TRN)
06.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Worked in both Te Papa and New Zealand Parliament.
Security Event Staff Member
Red Badge Casual
04.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted bag searches
Fast Food Team Member
Taco Bell
01.2022 - 10.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
Catering Server
NOSH
04.2022 - 07.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
Education
High School Diploma -
Wellington Girls' College
Wellington, NZ11.2022
Skills
- Accuracy and Efficiency
- Brand Awareness and Identity
- Guest Satisfaction
- Adaptability and Flexibility
- Health and Safety Standards
- Cool Under Pressure
- Maintaining Clean Work Areas
- Customer Care
- Customer Inquiries
Additional Information
First year student studying Bachelor of Laws and Bachelor or Arts, Majoring in Politics. Looking for a job to accommodate free hours as a student and willing to give 100%.
Timeline
Event Staff Member
Platform 4 Group
07.2023 - Current
Brand Ambassador
The Flatpack Co
07.2023 - Current
FOH Team Member
The Recruitment Network (TRN)
06.2023 - Current
Catering Server
NOSH
04.2022 - 07.2022
Fast Food Team Member
Taco Bell
01.2022 - 10.2022
Security Event Staff Member
Red Badge Casual
04.2021 - Current
High School Diploma -
Wellington Girls' College
Similar Profiles
RESHMA NAIRRESHMA NAIR
Assistant Accountant at Platform 4 GroupAssistant Accountant at Platform 4 Group
Sarabjeet SinghSarabjeet Singh
Security Forces Member at Platform 4 GroupSecurity Forces Member at Platform 4 Group
Stanley Fe'aoStanley Fe'ao
Security at Platform 4 GroupSecurity at Platform 4 Group