Charlotte Fluksa
Summary
Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements. Trustworthy and dedicated Store Clerk with 4 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
3
3
years of professional experience
Work History
Store Clerk
Webbs Fruit
11.2020 - 03.2024
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to customer inquiries via phone or email, providing accurate information and resolution as necessary.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of promotions, discounts, and special offers in order to provide accurate information to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
St Kevin's College
Oamaru11.2023
Skills
- Payment Processing
- Merchandise Display
- Cash Register Operations
- Basic Mathematics
- Product restocking
- Employee Training
- Issue Resolution
- Refunds and exchanges
- Reliable and Responsible
- Positive attitude
Timeline
Store Clerk
Webbs Fruit
11.2020 - 03.2024
High School Diploma -
St Kevin's College
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