Charlotte Frederica Crossley
Summary
Hello, my name is Charlotte, I go by Lotty. Im 18 years of age. I am hard working with a willingness to learn, I enjoy working within a team environment and am able to complete what is required independently.
I have completed my first year as a hair salon apprentice and am wanting to gain a full time position in another area of work.
Overview
2
2
years of professional experience
Work History
Hair Dressing First Year Apprentice
Hair Gallery
07.2022 - Current
- Assisted hair stylists with colorwork by applying base colours and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Offered exceptional service and support to walk-in and scheduled customers.
Cafe Assistant
Coffee Culture
04.2022 - 07.2022
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Monitored food temperatures to comply with safety regulations.
- Promoted new products and price changes by creating and updating signage.
Education
Merit Endorsement NCEA Level One -
Kaiapoi High School
Kaiapoi, NZIntermediate Lifeguard Certificate
Waikuku Beach, NZ11.2021
Surf Lifesaving Lifeguard Certificate
Waikuku Beach, NZ10.2021
Skills
- Communication
- Problem solving
- Teamwork
- Multitasking Abilities
- Decision-Making
- Adaptability
- Time management
- Reliable
- Trustworthy
- Honest
References
Referee:
Name: Miss Louise Johnson
Position: P.E and Health Teacher
Place of Work: Kaiapoi High School
Phone: 0275254400
Timeline
Hair Dressing First Year Apprentice
Hair Gallery
07.2022 - Current
Cafe Assistant
Coffee Culture
04.2022 - 07.2022
Merit Endorsement NCEA Level One -
Kaiapoi High School
Intermediate Lifeguard Certificate
Surf Lifesaving Lifeguard Certificate
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