Charlotte Glennie
Arvida Good Friends
Christchurch,New Zealand
1
Certification
8
years of professional experience
Motivated and compassionate individual, with experience and passion for community wellbeing, customer service and teamwork. Driven by creating memorable experiences which promotes well being and connections for all ages. Experience planning and facilitating engaging activities in groups, supporting older adults to live well, actively, connected and independently. Highly organized and friendly, seeking opportunities to foster an inclusive and welcoming environment.
Strong team player contributing to smooth operations and positive working dynamics, utilizing communication skills to foster effective teamwork and solve challenges. Dependable and adaptable, with a positive approach and focus on providing excellent care and support.
Work History
Moving Well Team Member
1 Year 10 Months- Promoted community wellness by leading engaging group fitness classes and delivering personalized training for senior clients. Implemented individualized workout plans that fostered mobility and supported healthy aging outcomes.
- Assessed client requirements and developed targeted fitness programs to support varied health and wellness aspirations.
- Enhanced leadership proficiency by directing projects through all phases, ensuring successful outcomes.
- Utilized critical thinking skills to deconstruct challenges, evaluate various solutions, and facilitate effective decision processes.
- Developed innovative event concepts that aligned with client objectives and enhanced brand identity.
- Guided new staff through mentorship, fostering a supportive and productive workplace culture.
3IC (Third in Charge)
1 Year 7 Months- Assisted with daily operations and supported staff management. Provided excellent customer service and encouraged healthy living. Helped with visual merchandising and inventory control.
- Oversaw inventory management processes to ensure stock accuracy and availability.
- Executed visual merchandising strategies to elevate brand presentation standards.
- Collaborated with management on promotional strategies to drive sales growth.
- Analyzed sales data to identify trends and inform restocking decisions.
Committee Member
1 Year 11 Months- Collaborated on uniform design and execution, ensuring seamless club operations and effective governance.
- Promoted youth programs through strategic outreach initiatives aimed at boosting participant involvement.
- Engaged with colleagues to align key policy decisions with organizational objectives.
- Collaborated in formulating strategic plans aimed at guiding the organization towards future growth.
Strength and Conditioning Intern
10 Months- Facilitated one-on-one and group training sessions for young athletes, leveraging expertise of senior netball and first XV rugby players to optimize performance.
- Worked alongside coaching staff to develop and implement targeted exercise programs aimed at enhancing athlete performance.
- Oversaw athlete performance tracking and delivered constructive feedback to enhance training outcomes.
- Executed comprehensive fitness assessments to customize training plans aligned with athlete needs and objectives.
- Designed and implemented comprehensive injury prevention strategies aimed at minimizing risk during training sessions.
- Enhanced participant well-being through educational sessions on sleep hygiene, stress management techniques, and mental preparation strategies. Promoted healthier lifestyles by delivering insights on effective sleep hygiene and stress management. Empowered individuals with mental preparation strategies that contributed to improved performance.
Optical Assistant
1 Year 1 Month- Supported customers in choosing and fitting eyewear. Handled appointment scheduling and maintained patient records with precision.
- Provided comprehensive education on lens options, showcasing product features to support customer decision-making.
- Engaged with optometrists to streamline communication processes related to patient care requirements.
- Managed customer interactions by promptly addressing inquiries and effectively resolving issues to enhance loyalty.
- Provided expert assistance in frame adjustments and repairs to support patient satisfaction and loyalty.
- Performed detailed pre-testing assessments for optometrist examinations, ensuring precise diagnoses and effective treatment plans.
- Completed administrative tasks, ensuring effective phone reception, timely appointment scheduling, and accurate payment processing.
Cricket Coach
4 Years 5 Months- Developed and delivered instructional activities for children aged 5–11 in kiwi cricket and hardball programs, focusing on essential skills such as throwing, catching, batting, and hand-eye coordination.
- Cultivated a positive and motivational atmosphere during training sessions to enhance team spirit and sportsmanship.
- Mentored junior coaches within the organization, sharing expertise and advice for professional growth.
- Adapted coaching style based on individual player needs, leading to increased understanding of tactics and game plans.
Strength and Conditioning Intern
9 Months- Developed and executed sport-specific training circuits for premier athletes, including senior A netball players and first XI hockey players, to improve strength, power, and conditioning for on-field performance. Supported athlete testing and development to inform training adjustments and optimize performance outcomes.
- Monitored athletes' progress and provided feedback to optimize training effectiveness.
- Conducted fitness assessments to tailor training plans according to athlete needs and goals.
- Implemented injury prevention strategies, reducing risk during training activities.
- Organized group workouts, fostering teamwork and motivation among participants.
- Assessed data from various monitoring tools including heart rate monitors or GPS devices providing valuable feedback about an athlete's workload.
SuperStar Academy Organiser
4 Years- Oversaw planning and implementation of various activities for 60-80 children aged 5-8, ensuring safety and encouraging full engagement during each session.
- Trained new volunteers on organizational policies and event execution procedures.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Increased participant engagement with interactive sessions and workshops.
- Managed volunteer staff, providing clear instructions and support to enhance their effectiveness.
Duty Manager / Front of House
9 Months- Managed front-of-house operations and staff during shifts to ensure seamless service delivery. Provided high-quality customer service in fast-paced environment, enhancing guest satisfaction.
- Resolved customer complaints effectively, maintaining high satisfaction levels and fostering loyalty.
- Conducted regular audits of inventory and supplies, ensuring accuracy and availability for service demands.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised daily operations to ensure compliance with safety and quality standards.
Education
Bachelor of Applied Science - Sports and Exercise Science
New Zealand Certificate - Study and Career Preparation Level 4
Skills
Equipment maintenance
POS systems
Time management
Task prioritization
Multitasking
Attention to detail
Critical thinking
Communication
Teamwork
Physical stamina
Inventory management
Training
Willingness to learn
Community engagement
Reliability
Certification
- Level 1 Umpire Qualification North Canterbury Netball
- Level 2 Umpire Qualification North Canterbury Netball
- Level 3 Umpire Qualification North Canterbury Netball
- Essential First Aid Course New Zealand Red Cross
- Approved Community Group Strength and Balance Programme Sports Canterbury
Timeline
Moving Well Team Member
Arvida Good Friends
10.2024 - CurrentRead More
3IC (Third in Charge)
Lorna Jane
02.2023 - 09.2024Read More
Strength and Conditioning Intern
Haeata Community Campus
01.2023 - 11.2023Read More
Committee Member
Rangiora Cricket Club
02.2022 - 01.2024Read More
Optical Assistant
Specsavers
02.2022 - 03.2023Read More
Strength and Conditioning Intern
University of Canterbury
02.2022 - 11.2022Read More
Duty Manager / Front of House
Armadillos
05.2021 - 02.2022Read More
Cricket Coach
Rangiora Cricket Club
10.2018 - 03.2023Read More
SuperStar Academy Organiser
North Canterbury
10.2018 - 10.2022Read More
Ara Institute of Canterbury
Bachelor of Applied Science from Sports and Exercise Science
Read More
Ara Institute of Canterbury
New Zealand Certificate from Study and Career Preparation Level 4
Read More