Charlotte Jory
Millers Flat,OTA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Real Estate Salesperson
Tall Poppy Real Estate
02.2023 - Current
- I maintain a high level of customer service, acting with flexibility and prioritising customer demands.
- Communicated clearly with clients to identify their needs and budget and match to available properties.
- Scheduled walkthroughs of prospective properties and guided clients through each home's features and value.
- Reviewed market research data and changed sales plans accordingly.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Real Estate Salesperson
Mike Pero Real Estate
09.2021 - 02.2023
- Managed over 50 customer calls per day.
- Develop positive and trusting relationships with customers by addressing individual needs.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Advertised client properties through websites, social media, and real estate guides.
Bakery Assistant
Jimmy's Pies
08.2018 - 10.2020
- Practiced good health and safety measures for my team and customers through consistent cleaning.
- Supervised junior staff making sure they were following protocol and helping where needed.
- Delivered exceptional service to every customer for diverse bakery needs.
- Built a positive reputation across the South Island with consistently high-quality and delicious baked goods.
- Key team player by working extra days and hours where needed when we were short staffed.
Orchard Worker
Te Mahanga Orchard
01.2017 - 09.2017
- Planted and harvested fruit and vegetables by hand.
- Developed solid relationships with staff and customers.
- Maintained full compliance with legal, health, and safety regulations.
- Applied pesticides, herbicides, and fertilizers to crops.
- Pruned orchard trees by shortening or removing upper limbs and removing long shoots in center and tops of trees.
Education
Blue Mountain College
Tapanui, NZ2016
Skills
- Teamwork
- Customer Relationship Management
- Prioritization
- Customer Service
- Problem-Solving Ability
- Communication
- Sales
- Marketing
- Negotiation
- Critical Thinking
- Client Guidance
Timeline
Real Estate Salesperson
Tall Poppy Real Estate
02.2023 - Current
Real Estate Salesperson
Mike Pero Real Estate
09.2021 - 02.2023
Bakery Assistant
Jimmy's Pies
08.2018 - 10.2020
Orchard Worker
Te Mahanga Orchard
01.2017 - 09.2017
Blue Mountain College
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