Charlotte Murray
Palmerston North,MWT
Summary
Dedicated administrative professional with expertise in warranty processing and customer relationship management. Committed to delivering clear communication and tailored service, enhancing customer engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
After Sales and Admin Assistant
Manawatu Nissan
Palmerston North, Palmerston North
01.2023 - Current
- Coordinated schedules and appointments for sales staff and management efficiently.
- Processed warranty claims, ensuring accuracy and adherence to company policies.
- Communicated service options and pricing to clients with clarity and professionalism.
- Assisted customers with inquiries, providing tailored product recommendations.
- Evaluated warranty documentation for compliance with company guidelines.
- Responded promptly to customer inquiries via phone, email, or in person.
- Provided detailed estimates on repair costs, labor times, and parts prices.
Education
Certificate in Automotive Parts And Accesories - Automotive
MITO
Palmerston North07-2024
Skills
- Schedule coordination
- Customer relationship management
- Customer communication
- Documentation evaluation
Timeline
After Sales and Admin Assistant
Manawatu Nissan
01.2023 - Current
Certificate in Automotive Parts And Accesories - Automotive
MITO
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