Summary
Overview
Work History
Education
Skills
Timeline
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Charlotte Murray

Palmerston North,MWT

Summary

Dedicated administrative professional with expertise in warranty processing and customer relationship management. Committed to delivering clear communication and tailored service, enhancing customer engagement and satisfaction.

Overview

3
3
years of professional experience

Work History

After Sales and Admin Assistant

Manawatu Nissan
Palmerston North, Palmerston North
01.2023 - Current
  • Coordinated schedules and appointments for sales staff and management efficiently.
  • Processed warranty claims, ensuring accuracy and adherence to company policies.
  • Communicated service options and pricing to clients with clarity and professionalism.
  • Assisted customers with inquiries, providing tailored product recommendations.
  • Evaluated warranty documentation for compliance with company guidelines.
  • Responded promptly to customer inquiries via phone, email, or in person.
  • Provided detailed estimates on repair costs, labor times, and parts prices.

Education

Certificate in Automotive Parts And Accesories - Automotive

MITO
Palmerston North
07-2024

Skills

  • Schedule coordination
  • Customer relationship management
  • Customer communication
  • Documentation evaluation

Timeline

After Sales and Admin Assistant

Manawatu Nissan
01.2023 - Current

Certificate in Automotive Parts And Accesories - Automotive

MITO

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Charlotte Murray