Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Charlotte Penny

Torbay,AUK

Summary

Service-oriented volunteer, committed to collaborating with others to achieve common objectives. Demonstrated adaptability and critical thinking in high-pressure environments, ensuring exceptional customer service. Excels at maintaining a safe, clean environment and fostering environmental conservation. Adept at active listening and addressing concerns, consistently achieving top performance standards.

Overview

2
2
years of professional experience

Work History

Volunteer at the Creche

Baby Expo
North Shore, AUK
02.2023 - 02.2025
  • Maintained a clean, safe environment for the toddlers to play in.
  • Sanitized toys, tabletops, and frequently touched surfaces to prevent the spreading of germs.
  • Completed all tasks thoroughly to their highest standard.
  • High-stress situations were managed with professionalism and composure.
  • Provided exceptional customer service by answering inquiries and addressing concerns promptly.

Gateway Program Intern

Farmers
Albany, AUK
07.2023 - 09.2023
  • Completed all tasks thoroughly to their highest standard.
  • High-stress situations were managed with professionalism and composure.
  • Provided exceptional customer service by answering inquiries and addressing concerns promptly.
  • Maintained organized merchandise displays to enhance store aesthetics and accessibility while working in the toys and kids' clothing section.
  • Assisted customers in selecting clothing and accessories based on personal style while working in the women's clothing section.
  • Supported customers by loading furniture and homeware products into vehicles.
  • Managed stock levels of products in lingerie section

Education

NCEA Level 3 -

Westlake Girls High School
Takapuna, NZ
10.2024

Skills

  • Critical thinking
  • Reliability
  • Workload management
  • Active listening
  • Adaptability
  • Customer service
  • Environmental conservation

Affiliations

  • Volunteer Stream Cleanup - Kaipatiki Project 2025
  • Leader of the Gardening club, Westlake Girls, 2023 - 2024
  • Environmental club member, Westlake Girls, 2022 - 2024
  • Hiking
  • Rubbish cleanups
  • Gardening
  • Visual arts: sculpting, photography, drawing
  • Sewing
  • Thrifting

References

References available upon request.

Timeline

Gateway Program Intern

Farmers
07.2023 - 09.2023

Volunteer at the Creche

Baby Expo
02.2023 - 02.2025

NCEA Level 3 -

Westlake Girls High School

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Charlotte Penny