Charlotte Penny
Torbay,AUK
Summary
Service-oriented volunteer, committed to collaborating with others to achieve common objectives. Demonstrated adaptability and critical thinking in high-pressure environments, ensuring exceptional customer service. Excels at maintaining a safe, clean environment and fostering environmental conservation. Adept at active listening and addressing concerns, consistently achieving top performance standards.
Overview
2
2
years of professional experience
Work History
Volunteer at the Creche
Baby Expo
North Shore, AUK
02.2023 - 02.2025
- Maintained a clean, safe environment for the toddlers to play in.
- Sanitized toys, tabletops, and frequently touched surfaces to prevent the spreading of germs.
- Completed all tasks thoroughly to their highest standard.
- High-stress situations were managed with professionalism and composure.
- Provided exceptional customer service by answering inquiries and addressing concerns promptly.
Gateway Program Intern
Farmers
Albany, AUK
07.2023 - 09.2023
- Completed all tasks thoroughly to their highest standard.
- High-stress situations were managed with professionalism and composure.
- Provided exceptional customer service by answering inquiries and addressing concerns promptly.
- Maintained organized merchandise displays to enhance store aesthetics and accessibility while working in the toys and kids' clothing section.
- Assisted customers in selecting clothing and accessories based on personal style while working in the women's clothing section.
- Supported customers by loading furniture and homeware products into vehicles.
- Managed stock levels of products in lingerie section
Education
NCEA Level 3 -
Westlake Girls High School
Takapuna, NZ10.2024
Skills
- Critical thinking
- Reliability
- Workload management
- Active listening
- Adaptability
- Customer service
- Environmental conservation
Affiliations
- Volunteer Stream Cleanup - Kaipatiki Project 2025
- Leader of the Gardening club, Westlake Girls, 2023 - 2024
- Environmental club member, Westlake Girls, 2022 - 2024
- Hiking
- Rubbish cleanups
- Gardening
- Visual arts: sculpting, photography, drawing
- Sewing
- Thrifting
References
References available upon request.
Timeline
Gateway Program Intern
Farmers
07.2023 - 09.2023
Volunteer at the Creche
Baby Expo
02.2023 - 02.2025
NCEA Level 3 -
Westlake Girls High School
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