Charlotte-Rose Smith
Summary
Meticulous and goal-orientated worker with great efficiency and an eye for detail. Motivated always to help others with high-quality service, guaranteeing customer satisfaction. Positive and friendly individual with excellent social and relationship-building skills. Driven with a great concern for sustainability, seeking work with like-minded ideals.
Overview
8
8
years of professional experience
Work History
Barista
The Deli on the Corner
11.2023 - Current
- Company Overview: Georjeana 027 298 6712
- Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment.
- Created warm and welcoming atmosphere by promptly greeting customers and addressing needs.
- Navigated periods of high volume with calm demeanour to keep store operating to standard.
- Documented complex orders to accurately process payments in POS system.
- Retained knowledge of menu items to assist customers with beverage selections.
Retail Sales Associate
Conciosly Clean
05.2021 - 10.2023
- Company Overview: Kelli-concioslyclean@outlook.com
- Handled sales floor needs, including updating pricing and signage.
- Enhanced sales with suggestions of related products and services based on purchases and stated needs.
- Greeted customers with friendly and welcoming attitude.
- Used business and product knowledge to solve customer needs.
- Created attractive displays to promote sale items.
- Developed individual relationships with customers from greeting through to post-sale contact.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Warehouse Worker
Princess Polly
11.2017 - 05.2019
- Maintained a high KPI whilst preparing orders quickly. Picking and packing products for quick shipment.
- Supported inventory accuracy and recorded material movements in company software.
- Controlled waste by properly aiming spouts into collection bins, carts and containers for loading.
- Handled shipping tasks, preparing, tagging and securing containers.
- Worked for extended periods of time in uncomfortable conditions.
Education
Diploma - Te Tohu Paetahi
Waikato University
12.2024
Diploma - Business
Palm Beach Currumbin High School
Gold Coast, QLD12.2018
Skills
- Money handling
- Great customer service
- Espresso machine operation
- Problem solver
- Time management
- Team player
- Opening and closing duties
- Adaptive and creative
Timeline
Barista
The Deli on the Corner
11.2023 - Current
Retail Sales Associate
Conciosly Clean
05.2021 - 10.2023
Warehouse Worker
Princess Polly
11.2017 - 05.2019
Diploma - Business
Palm Beach Currumbin High School
Diploma - Te Tohu Paetahi
Waikato University
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