Charlotte Serenity
Kaitaia,NTL
Summary
Experienced with assisting customers in selecting products and providing product information. Utilizes effective communication skills to enhance customer satisfaction and drive sales. Knowledge of inventory management and maintaining store cleanliness.
Overview
4
4
years of professional experience
Work History
Shop Assistant
The Warehouse Group
03.2025 - Current
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Completed daily tasks accurately and on-time.
Team Leader
Mountain Warehouse
06.2024 - 01.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
Caregiver
Ryman Healthcare
06.2023 - 04.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Documented detailed daily reports on each resident’s progress, informing adjustments in care plans when needed.
- Assisted with dressing guidance, grooming and feeding.
Checkout Operator
Woolworths
05.2021 - 05.2023
- Maintained a clean and organized checkout area.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
- Handled returns, providing great customer service.
- Trained new employees on checkout procedures.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Learned duties for various positions.
Skills
- POS systems
- Customer service
- Stock replenishment
- Product promotions
- Adaptability and flexibility
Timeline
Shop Assistant
The Warehouse Group
03.2025 - Current
Team Leader
Mountain Warehouse
06.2024 - 01.2025
Caregiver
Ryman Healthcare
06.2023 - 04.2024
Checkout Operator
Woolworths
05.2021 - 05.2023
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