Charlotte Shanks

Purchased and sold vehicles, executed marketing strategies to drive sales. Groomed and valeted vehicles to enhance presentation for sales. Facilitated vehicle sales by guiding customers through the purchasing process.

• Analyzed market trends to inform trading strategies and decisions.
• Executed trades across various financial instruments and platforms.
• Monitored real-time market data to identify trading opportunities.

• Greeted guests warmly upon arrival and checked them into their rooms.
• Managed reservations using hotel management software to ensure accurate bookings.
• Answered guest inquiries and provided information about hotel services and local attractions.
• Coordinated with housekeeping to ensure timely room readiness for incoming guests.

• Greeted guests warmly upon arrival and checked them into their rooms.
• Managed reservations using hotel management software to ensure accurate bookings.
• Answered guest inquiries and provided information about hotel services and local attractions.
• Coordinated with housekeeping to ensure timely room readiness for incoming guests.

Sole managed the hotel on evening shifts.

• Managed reservations using hotel management software to ensure accurate bookings.
• Coordinated with housekeeping to ensure timely room readiness for incoming guests.
• Answered guest inquiries and provided information about hotel services and local attractions.

Check in large tour groups and coordinate group bookings

• Assisted customers with vehicle selection and rental agreements.
• Provided information on rental policies, rates, and insurance options.
• Processed rental transactions using Pegasus Rentals' reservation software.
• Coordinated vehicle preparation and maintenance schedules for fleet readiness.
• Handled customer inquiries and resolved issues to enhance satisfaction.
• Conducted inspections of vehicles before and after rental periods.
• Managed payment processing and ensured accurate billing procedures.
• Collaborated with team members to improve service efficiency and workflow.
• Explained the terms of rental agreements to customers.
• Verified driver's license information and inspected rental documents for accuracy.
• Responded promptly to customer inquiries via phone or email.
• Performed basic maintenance such as checking tire pressure, fluid levels.
• Explained policies and reviewed documentation to obtain signatures.
• Collected payment by processing credit card transactions.