Charmain Rochefort Rennie
EAST TAMAKI, AUCKLAND
Summary
Dedicated Secretary with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional Secretary with over 30 years of experience managing daily administrative support tasks and operations in various industries. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Driven and resourceful administrative professional assisting with the work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Online English Tutor
Elephant English - China
09.2019 - 12.2022
- Communicated grammar rules clearly in easiest forms without overwhelming student.
- Varied teaching methods for verbal language instruction by expressing and selecting specific vocabulary clearly.
- Planned and organized lesson plans to meet changing deadlines and requirements.
- Identified problems with students by clearly and effectively addressing issues.
Project Administrator
Fluor Igoda – SAPREF
10.2018 - 08.2019
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Optimized productivity by managing employee schedules, payroll operations and inventory transactions.
- Identified and eliminated safety risks through additional training.
- Completed accurate material and labor estimates for jobs ranging from small to large budgets.
Project Administrator
Vopak
03.2018 - 09.2018
- Arrange and co-ordinate meetings for management meetings
- Update and maintain calendars for managers
- Writing of Newsletter and distribution thereof
- Organising and Co-ordination of all functions
- Take accurate minutes and action items for internal and management meetings – distribution of minutes of meetings
- Execute the administration of the purchase to pay process – PEPI
- Execute procure to pay processes
- Ensure proper approval sign offs are received
- Verification of new supplier documentation and compliance
- Create, receipt and mange PO's raised. Release on budget hold PO's, print PO's.
- ADHOC purchasing – stationery, PPE, IT equipment and furniture
- Assist finance with creditors queries
- Ensure that suppliers and contractors are paid timorously
- Follow up on supplier complaints
- Assist with internal and external queries and solutions
- Maintain time line deliverables
- Preparation of monthly reports
- Collation of minutes of meetings in meeting packs for weekly contractor meetings
Project Secretary
Kantey & Templer
04.2015 - 01.2018
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Manager
Opti-Baby & Kids
08.2013 - 03.2015
- Curriculum Development Programme – All Ages Babies – 5 years.
- Safe, Caring, Nurturing and Stimulating Environment
- Progress and Evaluation Reports
- Staff management, training and supervision
- Yearly functions - Mothers Day, Fathers Day, Grandparents Day and Christmas Play
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Teacher / Owner
Tina Cowley Reading Centre Franchise
08.2011 - 07.2013
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Teaching children – aged 4 years – 17 years
- Prepared bank deposits and handled business sales, returns and transaction reports.
Project Assistant
E&PC Engineering And Projects Company
08.2006 - 04.2011
- Completed multiple tasks simultaneously to optimize project completion.
- Handled administrative duties, filing, and errands.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Created and updated records and files to maintain document compliance.
- Booking of Meetings, Boardrooms, Conference Calls, and Luncheons.
- Team Functions (size of Team 110), assisting with arranging EPC/EXXARO Potjie Kos Competition
- Travel arrangements, Arranging car rentals and site visits.
- Booking Medical Exams and Inductions.
- Booking Travel Clinic visits – updates on vaccinations / inoculations
- Minute taking of Engineering Meetings, Area Managers Meeting, Project Control Meetings.
- Updating and maintaining the Project Decision Register, logging of all New Decisions and Signing Off of these Decisions by The Client and following up with Engineers and AM’s to ensure that any New Approved Decisions get implemented.
- Updating and maintaining The Risk Register for Medupi Project, canvas team to identify all issues and risk; liaise with other AM’s, PM’s who have completed similar projects. Develop mitigation ideas and work to have strategies in place. Facilitate team session to identify risk, escalate as necessary risk impacts and or issues.
- Ordering and supplying all PPE for Team visiting Site.
- SHE Representative / Evacuation Warden and SHE Committee Member
Personal Assistant
Alexander Forbes Risk Engineering
05.2003 - 07.2006
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Displayed absolute discretion at handling confidential information.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Attended meetings, took notes and tracked action items.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Function co-ordination – (Office and Business Functions) Annual MRG Fire Team competition, Regional and Finals, coordinating training – Fire Team Training, Health and Safety Representatives Training, BA Training.
Education
No Degree - TEFL Accreditation
LetsTEFL
South Africa10.2019
No Degree - Secretarial Diploma
Working World
South Africa - Durban01.2006
No Degree - Information Technology Diploma
Working World
South Africa - Durban01.2000
High School Diploma -
Linpark High School
South Africa - Pietermaritzburg12.1988
Skills
- Office Staff Leadership
- Interoffice Communications
- Accounts Payable and Accounts Receivable
- Business Correspondence
- Verbal and Written Communication
- Confidentiality Understanding
- Records Preparation
- Developing Presentation
- Time Management
- Inventory Purchasing
- Meeting Minutes
- Meeting Support
- Keyboarding Skills
- Digital File Management
- Vendor Relations Skills
- Complex Problem-Solving
- Microsoft Office
- Reception Functions
- Cash Drawer Management
- Office Equipment Operation
- Hotel Booking
- Google Docs
- Electronic and Paper Filing
- Research and Analytical Skills
- Remote Conferencing
- Administrative Procedures
Accomplishments
- Collaborated with team of 40 in the development of Vopak Fuel Terminal.
- Grew the Reading Centre numbers from 0 - 85 children within a year.
- Supervised team of 15 staff members.
Certification
120 Hour TEFL Accreditation
Laughter Therapy
Reading Therapy Training Course
Memory Methods Training Course
Gardening, Hiking, Cooking, Crafting, Reading, Music
I enjoy growing my own herbs and vegetables. Spending weekends with my family hiking and exploring different parts of the country. My husband and I both love cooking and making our own sauces and dips. I enjoy reading both for leisure and education and thoroughly enjoy all genres of music. I love upcycling old items into new creative craft ideas for my home.
Additional Information
I do volunteer work for ELP (English Language Partners) based in Auckland and assist with teaching English to Migrants and Refugees.
I have also been actively involved in the CPF (Community Police Forum) in South Africa as the secretary and organiser of neighbourhood watches and meetings within the community.
I have also taught Sunday School to young children at our Baptist Church.
Languages
English
Native or Bilingual
Afrikaans
Full Professional
Timeline
Online English Tutor
Elephant English - China
09.2019 - 12.2022
Project Administrator
Fluor Igoda – SAPREF
10.2018 - 08.2019
Project Administrator
Vopak
03.2018 - 09.2018
Project Secretary
Kantey & Templer
04.2015 - 01.2018
Manager
Opti-Baby & Kids
08.2013 - 03.2015
Teacher / Owner
Tina Cowley Reading Centre Franchise
08.2011 - 07.2013
Project Assistant
E&PC Engineering And Projects Company
08.2006 - 04.2011
Personal Assistant
Alexander Forbes Risk Engineering
05.2003 - 07.2006
No Degree - TEFL Accreditation
LetsTEFL
No Degree - Secretarial Diploma
Working World
No Degree - Information Technology Diploma
Working World
High School Diploma -
Linpark High School
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