Charmaine Black

My skills for this role:

• Greeting customers as they enter the showroom with a smile and 'can do' attitude
• Handling payments such as gift vouchers, EFTPOS transactions and cash.
• Meeting monthly targets
• Completing house plans and consults resulting in sales
• Giving realistic recommendations resulting in little returns - ensuring I am providing 100% honest and transparent information regarding our products
• Using POS software
• Working flexibly to ensure I can cover extra shifts if needed
• Handling returns or faulty goods, ensuring the customer is pleased with their experience
• Making sure every customer is seen, greeted and heard, without feeling pressured to purchase
• Always available to answer questions confidently
• Problem solving
• Handling incoming stock and distributing to different branches. Processing online orders and returns.
• Visual merchandising ensuring the showroom is clean. Stocking shelves accordingly.

My skills here include:

• Customer service, production, co managing a team, social media marketing and promoting
• Resolved issues quickly to maintain productivity goals.
• Inspected final products to assess compliance with quality standards.
• Worked closely with a small team to ensure production commenced appropriately daily according to client deadlines
• Organized work to meet demanding production goals.
• Participated in regular meetings with team members to discuss production updates.
• Inspected and adjusted work performed to meet expectations.
• Made sure that products were produced on time and are of good quality.
• Organized and prepared workstations and materials needed for operations to maximize productivity.
• Inspected finished products for quality and adherence to customer specifications.

• I worked as a shop assistant, I handled money and goods. Making sure the float was equal each shift.
• I learnt good customer skills, time management and how to work well under pressure due to the busy environment.