Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charmaine Maposua

Avondale,Auckland

Summary

Experienced caregiver and customer service professional with a proven track record of providing exceptional care and support in healthcare settings. Skilled in working with diverse populations, including the elderly, children and those with disabilities. Adept at managing multiple tasks efficiently in both team-based and independent roles. Eager to apply a strong set of interpersonal and organizational skills in a challenging new role.

Overview

8
8
years of professional experience

Work History

Disability Support Worker

Geneva Healthcare
Glen Eden, Auckland
2023.01 - Current
  • Provided personalized care and support to individuals with disabilities, ensuring their comfort and wellbeing

Caregiver

Mycare- Disability Service
Auckland, Auckland
2019.06 - Current
  • Support Worker
  • Caregiver

Staff Leader

AUT School Holiday Programme
Takapuna, Auckland
2017.12 - 2020.09
  • Looked after a ratio of 10:1 group of Children from ages of 5 years of age to 15 years of age providing care and activities.

Nurse Assistant

Ellerslie Rest Home
Ellerslie, Auckland
2020.04 - 2020.08
  • Delivered compassionate care to elderly residents, including meal preparation and personal hygiene assistance.

Call Center Representative

Symphony Research
Parnell, Auckland
2016.11 - 2018.12
  • Handled customer inquiries with patience and empathy, resolving issues, and providing information.

Health Care Assistant

Auckland Hospital (AED & APU ward)
Auckland, Auckland
2016.12 - 2017.02
  • Assisted nursing staff with patient care tasks, contributing to the efficient operation of the ward.

Education

Level 3 -

Avondale College

AS -

Avondale College

IGCSE -

Avondale College

Skills

  • Strong Customer Service Skills
  • Time Management
  • Conflict Resolution
  • Team Collaboration
  • Self Motivation and Dedication
  • Effectively work Independently
  • Empathy
  • Patient care

References

  • Annette Mansen Iketau, +64 21 061 2211, annettedoescanada@hotmail.com
  • Natalie Brunzel, +64 21 082 21486, natalieyvette@gmail.com

Timeline

Disability Support Worker

Geneva Healthcare
2023.01 - Current

Nurse Assistant

Ellerslie Rest Home
2020.04 - 2020.08

Caregiver

Mycare- Disability Service
2019.06 - Current

Staff Leader

AUT School Holiday Programme
2017.12 - 2020.09

Health Care Assistant

Auckland Hospital (AED & APU ward)
2016.12 - 2017.02

Call Center Representative

Symphony Research
2016.11 - 2018.12

Level 3 -

Avondale College

AS -

Avondale College

IGCSE -

Avondale College
Charmaine Maposua