Charmaine Maposua
Avondale,Auckland
Summary
Experienced caregiver and customer service professional with a proven track record of providing exceptional care and support in healthcare settings. Skilled in working with diverse populations, including the elderly, children and those with disabilities. Adept at managing multiple tasks efficiently in both team-based and independent roles. Eager to apply a strong set of interpersonal and organizational skills in a challenging new role.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
Geneva Healthcare
Glen Eden, Auckland
01.2023 - Current
- Provided personalized care and support to individuals with disabilities, ensuring their comfort and wellbeing
Caregiver
Mycare- Disability Service
Auckland, Auckland
06.2019 - Current
- Support Worker
- Caregiver
Staff Leader
AUT School Holiday Programme
Takapuna, Auckland
12.2017 - 09.2020
- Looked after a ratio of 10:1 group of Children from ages of 5 years of age to 15 years of age providing care and activities.
Nurse Assistant
Ellerslie Rest Home
Ellerslie, Auckland
04.2020 - 08.2020
- Delivered compassionate care to elderly residents, including meal preparation and personal hygiene assistance.
Call Center Representative
Symphony Research
Parnell, Auckland
11.2016 - 12.2018
- Handled customer inquiries with patience and empathy, resolving issues, and providing information.
Health Care Assistant
Auckland Hospital (AED & APU ward)
Auckland, Auckland
12.2016 - 02.2017
- Assisted nursing staff with patient care tasks, contributing to the efficient operation of the ward.
Education
Level 3 -
Avondale College
AS -
Avondale College
IGCSE -
Avondale College
Skills
- Strong Customer Service Skills
- Time Management
- Conflict Resolution
- Team Collaboration
- Self Motivation and Dedication
- Effectively work Independently
- Empathy
- Patient care
References
- Annette Mansen Iketau, +64 21 061 2211, annettedoescanada@hotmail.com
- Natalie Brunzel, +64 21 082 21486, natalieyvette@gmail.com
Timeline
Disability Support Worker
Geneva Healthcare
01.2023 - Current
Nurse Assistant
Ellerslie Rest Home
04.2020 - 08.2020
Caregiver
Mycare- Disability Service
06.2019 - Current
Staff Leader
AUT School Holiday Programme
12.2017 - 09.2020
Health Care Assistant
Auckland Hospital (AED & APU ward)
12.2016 - 02.2017
Call Center Representative
Symphony Research
11.2016 - 12.2018
Level 3 -
Avondale College
AS -
Avondale College
IGCSE -
Avondale College
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