Charnelle Luus

• Provide assistance with bathing, personal hygiene, dressing, and continence care, ensuring the patient's comfort and dignity.
• Assess risks and employ safe techniques for transferring and positioning the patient, prioritizing their safety during movement and maintaining a secure environment.
• Support the individual in physical development, and overall mental health well-being.
• Communicate with patience, empathy, and composure, fostering a calm and reassuring environment for the patient.
• Demonstrate respect, maintain a positive attitude, and uphold professionalism in all interactions and actions.
• Monitor and record vital signs, changes in health conditions, and any relevant information to ensure comprehensive care and timely intervention.
• Administer medications and follow prescribed treatment plans as directed by healthcare professionals.
• Collaborate with the patient's healthcare team, including doctors, nurses, and therapists, to provide coordinated and effective care.
• Offer emotional support and companionship to the patient, promoting their overall well-being and quality of life.
• Maintain accurate documentation and records of care provided, ensuring confidentiality and adherence to privacy regulations.

In summary, as a Support Worker/Carer for a patient with Motor Neurone Disease (MND), I fulfill essential duties such as personal care, safe transfers, mobility support, effective communication, maintaining professionalism, and upholding respect. I am dedicated to providing compassionate care, ensuring the patient's safety, and enhancing their overall quality of life.

• Conduct sales and relationship marketing activities for a health and wellness company, promoting natural products backed by scientific research to enhance overall health and facilitate weight loss.
• Prioritize exceptional customer service to ensure long-term client satisfaction and build strong relationships.
• Recruit and onboard team members from warm and cold markets, expanding the sales network and driving growth.
• Handle bookkeeping and tax recording responsibilities with accuracy and attention to detail.
• Implement effective social media marketing strategies to promote products and engage the target audience.
• Utilize word-of-mouth advertising and marketing techniques to reach both warm and cold markets.
• Hold a certification in weight loss coaching from Udemy, applying acquired knowledge to guide clients towards their weight loss goals.
• Create and maintain a website and blog for the weight loss coaching business at www.hellonewbody.co, offering valuable resources and information to clients.
• Develop engaging marketing content, including blogs, promotional materials, and advertisements for social media platforms and websites.
• Utilize SEO best practices to increase visibility and drive organic growth for the business.

In summary, as a Direct Sales Associate with Truvy and a Certified Weight Loss Coach, I excel in sales and relationship marketing, customer service, team recruitment, bookkeeping, social media marketing, website creation, content development, and SEO optimization. I am dedicated to promoting health and wellness through evidence-based products and personalized coaching, ensuring client satisfaction and success.

• Organized meetings and efficiently managed databases to facilitate effective communication and collaboration within the company.
• Booked transport and accommodation, ensuring seamless travel arrangements for staff members and external stakeholders.
• Ordered stationery and IT equipment, maintaining adequate inventory levels and streamlining procurement processes.
• Handled correspondence, complaints, and queries promptly, delivering exceptional customer service and resolving issues effectively.
• Prepared professional letters, presentations, and reports, demonstrating strong attention to detail and accuracy.
• Supervised and monitored the work of administrative staff, fostering a cohesive team environment and optimizing performance.
• Processed invoices and effectively managed office budgets, contributing to cost control and financial stability.
• Implemented and maintained procedures and office administrative systems, improving efficiency and productivity.
• Ensured health and safety policies were up to date, creating a safe and compliant working environment.
• Assisted the organization's HR and finance functions by maintaining up-to-date personnel records, arranging interviews, and updating financial documents.
• Proficiently handled payroll administration, ensuring accurate and timely processing of payroll-related tasks.

In summary, my experience as an Office Administration Manager at Clear Water Pools Limpopo encompasses a broad range of responsibilities, including meeting organization, database management, procurement, customer service, staff supervision, budget management, procedure implementation, compliance, HR and finance support, and payroll administration.

• Provided comprehensive general administration support to ensure smooth office operations at Raubex Construction.
• Typed, formatted, proofread, and edited correspondence and other documents with a high level of accuracy and attention to detail.
• Compiled, copied, sorted, and filed records of office activities, business transactions, and other relevant information, maintaining an organized and accessible filing system.
• Effectively communicated with customers, employees, and other individuals to answer inquiries, take orders, and address complaints, delivering exceptional customer service.
• Completed and mailed invoices, reports, contracts, and supplementary documents promptly and accurately.
• Managed inventory and ordered materials, office supplies, and services to maintain efficient office functioning.
• Maintained and updated filing systems, inventory records, mailing lists, and databases manually or using computer software.
• Operated office machines such as photocopiers, scanners, voice mail systems, and personal computers to facilitate smooth operations.
• Answered and directed phone calls, ensuring professional and courteous communication with callers.
• Handled message delivery and performed errands as needed to support office functions.
• Collected, counted, and disbursed money, conducted basic bookkeeping tasks, and completed banking transactions accurately.
• Made travel arrangements for office personnel, coordinating flights, accommodations, and transportation.
• Provided training to other staff members on various work activities, including the use of computer applications and systems.

In summary, as an Office Clerk at Raubex Construction, I contributed to the efficient functioning of the office through comprehensive administration support, accurate document handling, effective communication, inventory management, system maintenance, and various office tasks. I possess strong organizational skills, attention to detail, and the ability to work independently and as part of a team.

• Demonstrated a strong understanding of project requirements and client ideas, ensuring a clear vision for each design assignment.
• Developed and delivered proposals and presentations to clients, effectively communicating creative concepts and solutions.
• Pitched creative ideas and concepts to clients, showcasing innovative design approaches and addressing their specific needs.
• Collaborated closely with clients throughout the design process, actively seeking and incorporating their feedback and modifications.
• Identified and utilized appropriate software tools and design resources to create visually appealing and impactful designs.
• Maintained regular communication with clients, providing updates on project progress, changes, and adjustments as necessary.
• Worked closely with the manager to ensure the successful completion of complex projects, adhering to timelines and quality standards.
• Conducted thorough proofreading and quality checks on the final design outputs to ensure accuracy and visual appeal.
• Leveraged feedback from other designers and team members to continuously improve design skills and techniques.

In summary, as a Junior Graphic Designer at Action Print, I excelled in understanding project requirements, delivering proposals and presentations, collaborating closely with clients, utilizing appropriate software, and ensuring the quality of the final design deliverables. I possess strong communication skills, a keen eye for detail, and a commitment to continuous improvement in the field of graphic design.

Greeted and welcomed clients, providing a warm and professional front desk experience at Body Care Wellness Center.

• Managed incoming calls, inquiries, and appointment bookings, ensuring excellent customer service and efficient scheduling.
• Demonstrated a thorough knowledge of beauty and skin care services offered, effectively promoting and upselling to clients.
• Assisted clients in selecting appropriate beauty and skin care products, providing expert advice and product recommendations.
• Handled payment transactions, maintained accurate billing records, and managed cash register operations.
• Maintained cleanliness and organization of the reception area, creating a welcoming and inviting atmosphere for clients.
• Managed inventory of retail products, monitored stock levels, and placed orders when necessary.
• Collaborated with the salon team to ensure smooth operations, including coordinating appointments and managing client flow.
• Provided administrative support to the salon, including data entry, filing, and managing client records.
• Handled client inquiries, complaints, and feedback, resolving issues promptly and ensuring customer satisfaction.
• Actively participated in staff training and product knowledge sessions to stay updated on the latest trends and techniques in the beauty and skin care industry.

In summary, as the Front Receptionist Administrator / Receptionist Administrator / Sales Consultant at Body Care Wellness Center, I provided exceptional customer service, managed appointments, promoted beauty and skin care services and products, handled payments, maintained reception area organization, and provided administrative support. I possess strong communication skills, a friendly demeanour, and a passion for the beauty and skin care industry.

• Consistently achieved and exceeded sales targets as an IT Sales Representative at Correx IT Distribution.
• Proactively conducted sales and telemarketing activities to identify and secure new clients in the IT industry.
• Developed and maintained strong relationships with existing clients, providing exceptional customer service and addressing their IT product needs.
• Demonstrated in-depth knowledge of IT products and solutions, effectively communicating their features and benefits to potential customers.
• Conducted thorough market research to identify trends and competitor analysis, enabling strategic positioning of products and services.
• Collaborated closely with the sales team and management to develop and implement effective sales strategies.
• Prepared and delivered persuasive sales presentations, proposals, and quotations to potential clients.
• Managed a sales pipeline, tracked leads, and followed up on sales opportunities to ensure timely closure.
• Utilized CRM software to maintain accurate customer records, track sales activities, and generate reports.
• Stayed updated on the latest developments in the IT industry, including emerging technologies and market trends.
• Actively participated in sales meetings, training sessions, and industry events to enhance product knowledge and sales skills.

In summary, as an IT Sales Representative at Correx IT Distribution, I consistently achieved sales targets through proactive sales and telemarketing activities, building strong client relationships, showcasing product knowledge, and implementing effective sales strategies. I possess excellent communication and negotiation skills, a customer-centric approach, and a deep understanding of the IT industry.