Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chay Gribben

Wanaka,OTA

Summary

Dynamic and engaging professional with a proven track record at Foxlake adventures (Wildshore), adept at creating memorable experiences and ensuring safety in both leisure and high-pressure situations. Skilled in public speaking and first aid, I excel in team leadership and problem-solving, significantly enhancing customer satisfaction and safety standards, Along with an eye for detail and enthusiasm for the great outdoors and a hunger to further myself in experience and courses to enhance my skills.

Overview

4
4
years of professional experience

Work History

Outdoor Instructor

Foxlake Adventures (Wildshore)
01.2023 - 09.2024
  • Facilitated briefs prior to activities for up to 35 people
  • Stayed in constant communication with participants ensuring theirs and instructor safety.
  • Communicated and encouraged participants to push themselves at a level suited to them, allowing them to overcome personal fears and develop to maximise their experience within their limits.
  • Increased group cohesion through the facilitation of team building exercises and activities designed to improve communication skills.
  • Inspired participants to pursue personal growth through outdoor experiences and challenges.
  • Promoted environmental stewardship through education on responsible outdoor ethics while leading trips in various settings such as wilderness and lake-land areas.
  • Collaborated with fellow instructors to share best practices, exchange ideas, and enhance overall program effectiveness.
  • underwent opening operations on site, checking safety and rescue equipment, and safety checks on courses on site
  • Regularly underwent first aid and rescue workshops to maximise our ability to keep ourselves and customers safe
  • Took customers on segways sessions after briefing and ensuring their safety and taking them on a guided tour up to 7 kilometres.
  • Underwent numerous rescue procedures for participants on our water and high ropes course after they found themselves incapacitated or unable to move due to injuries such as numerous shoulder dislocations and one (suspected) heart attack.
  • Learned how to think fast on my feat in high pressure situations and rely on my fellow co-workers for support and working as a team.
  • Implemented risk management strategies in accordance with industry standards to minimize accidents or incidents during outdoor activities.
  • Enhanced participant safety by enforcing strict adherence to safety guidelines and protocols during outdoor activities.

Volunteer Sailing Instructor

Whittadder Watersports Center
06.2022 - 06.2024
  • Championed environmentally friendly practices during lessons, educating students on the importance of preserving marine ecosystems.
  • Coordinated team-building exercises for students, strengthening teamwork skills essential for success in group sailing activities.
  • Maned the rescue boat providing safety and supervision to participants whilst encouraging and teaching students
  • oversaw the setting up in boats and equipment in mornings and de-rigging in the evenings, making sure all safety measures were in place.
  • enthusiastically encouraged and taught sailors of ages ranging from 9-65
  • Implemented innovative teaching techniques, resulting in heightened student engagement and satisfaction levels.

Bartender

Paddle and Pint
12.2023 - 05.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Communicated with customers and staff whilst maintaining a calm environment.
  • comfortably and calmly defused situations between intoxicated persons and saw they where adequately taken care of in the guidelines of the alcohol and beverage act
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Front of House Supervisor

Griz's Pizza
06.2020 - 12.2021
  • Implemented cost-saving measures without sacrificing quality or service levels, increasing overall profitability
  • Monitored daily cash handling procedures to reduce discrepancies while maintaining accurate financial records for the establishment.
  • managed and entertained customers whilst serving and taking orders from others.
  • prepared food before and during service and presented the chef with anything needed of me
  • took payment and handled cash for orders and held responsibility for the cashup at the end of the night

Kitchen Hand

Paddle and Pint
12.2023 - 02.2024
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Plated and presented food following chef requirements.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Cooked and prepared food during busy afternoon shifts in compliance with food and beverage guidelines and customer satisfaction

Quiz Master

Paddle and Pint
03.2024 - Current
  • announced a weekly quiz, promoting the event to customers and the public.
  • Enthusiastically presented a quiz each week in a Bar full of people, whilst keeping humour light and bubbly and engaging with customers and bar staff

Education

No Degree - History, Geography, Psychology, Business Economic

Longridge Towers School

Skills

Extremely strong swimmer and confident in water

Very confident in public speaking

Capable of handling myself and others in high pressured situations

Leadership skills- proven by my accomplishment of being handpicked to lead 12 scout/explorers and 6 international explorers after my 13 years in the scouting association

Able to communicate information in a fun light way whilst ensuring all points are covered and understood for safety

Capable of leading groups of people on guides whilst keeping them entertained and ensuring their safety

Very aware of many first aid techniques and rescue techniques in difficult situations

Problem solver

Hold a current power boat level two license

Hold a LCQ certificate to serve alcohol

Great eye for detail, nothing left undone

Car detailing certificate

Timeline

Quiz Master

Paddle and Pint
03.2024 - Current

Bartender

Paddle and Pint
12.2023 - 05.2024

Kitchen Hand

Paddle and Pint
12.2023 - 02.2024

Outdoor Instructor

Foxlake Adventures (Wildshore)
01.2023 - 09.2024

Volunteer Sailing Instructor

Whittadder Watersports Center
06.2022 - 06.2024

Front of House Supervisor

Griz's Pizza
06.2020 - 12.2021

No Degree - History, Geography, Psychology, Business Economic

Longridge Towers School

Similar Profiles

CREATE PROFILE
Chay Gribben