Chengrui Zhang
Auckland,AUK
Summary
Urban planning professional with comprehensive expertise in land use planning, zoning, and sustainable development. Strong focus on team collaboration and achieving impactful results. Skilled in GIS, urban design, policy analysis, and community engagement. Reliable and adaptable, thriving in dynamic environments to meet evolving project needs.
Dynamic professional with experience at Les Mills Gym, excelling in project management and team collaboration. Proven ability to enhance student performance through innovative program development and effective communication. Skilled in data analysis and relationship management, fostering a supportive environment that boosts retention and engagement. Reliable and punctual, committed to achieving excellence.
Personable and patient with knack for making learning enjoyable and effective. Well-versed in curriculum development and subject matter expertise, particularly in mathematics and language arts. Dedicated to fostering academic growth and confidence in students through tailored, one-on-one instruction.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Dagu Rice Noodles Downtown
11.2021 - 11.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Increased sales significantly by upselling higher-end products to customers.
Home Tutor
Family Business
03.2022 - 06.2022
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Developed parent and student relationships by offering interactive assignments for students and parents.
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
- Communicated with parents and teachers on students' progress.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Developed student confidence through positive reinforcement strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Assistant Director
Les Mills Gym
11.2018 - 01.2019
- Streamlined communication between pt, students and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new students through observation, feedback, and professional development opportunities.
- Assisted the Director in developing innovative programs to improve students' performance and retention rate.
- Developed detailed plans based on broad guidance and direction.
- Conducted regular safety drills to ensure preparedness in case of emergency situations.
Education
Bachelor of Urban And Regional Planning - Urban Planning
University of Auckland
Auckland, NZ11-2025
Skills
- Urban planning
- Data analysis
- Project management
- Research skills
- Effective communication
- Team collaboration
- Critical thinking
- ArcGIS expertise
Languages
English
Native or Bilingual
Chinese
Native or Bilingual
Timeline
Home Tutor
Family Business
03.2022 - 06.2022
Restaurant Waiter
Dagu Rice Noodles Downtown
11.2021 - 11.2022
Assistant Director
Les Mills Gym
11.2018 - 01.2019
Bachelor of Urban And Regional Planning - Urban Planning
University of Auckland
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