Cherie Hood

Assisted team members during shifts to improve service delivery and boost customer satisfaction. Supported cash management by balancing tills and supervising transactions accurately. Monitored gaming and tab operations to uphold compliance and operational standards. Managed Customer experience and oversee order-taking processes.

Greet customers and manage customer experience. Answer phone calls and assisted with inquiries. Scheduled appointments and organized weekly tasks. Processed and maintained confidential documents. Executed accurate data entry processes. Process all land transport data. Safely drive and manoeuver vehicles.

Managed daily operations of restaurant bar, overseeing tab and pokies activities. Conducted audits and handled banking procedures. Assisted with reception tasks, including bookings, housekeeping, and waitstaff duties.

Facilitated customer interactions and handled phone communications. Managed processing of all tab paperwork to ensure accuracy. Executed opening and closing procedures for the shop, optimizing efficiency both individually and as part of a team. Supervised gaming operations and ensured all tills were balanced consistently. Performed accurate counting and sorting of substantial cash amounts.