Reliable business professional with experience in project management, process improvement, and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
8
8
years of professional experience
Work History
Facilities Support Officer
New Zealand Defence Force, Linton Military Camp, New Zealand
12.2015 - Current
Proved successful working within tight deadlines and a fast-paced environment.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Professionally greeted incoming customers and provided friendly, knowledgeable assistance.
Responded to inquiries and researched and resolved problems related to transactions handled by the department.
Organized incoming and outgoing file movements efficiently and accurately.
Coordinated domestic and international travel arrangements, including booking airfare, hotel, and transportation.
Supported program operations by preparing and updating documents, reports, and spreadsheets.
Answered telephone inquiries from clients, vendors, and the public.
Managed electronic records database and handled all file requests.
Passionate about learning and committed to continual improvement.
Identified issues, analyzed information, and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Education
Certificate - Business Accounting For The Support Person
Open Polytechnic of New Zealand
Lower Hutt, NZ
11.2023
No Degree - Planning Paper (Resource Management Act)
Massey University
Palmerston North, NZ
06.2016
No Degree - Social Environment of Business Paper
Massey University
Palmerston North, NZ
02.2016
Bachelor of Applied Science - Communication
Open Polytechnic
Lower Hutt, Wellington
05.2015
Diploma - Strategic Communication
Open Polytechnic of New Zealand
Lower Hutt, NZ
05.2012
Skills
Audit Support
Report Preparation
Documentation And Reporting
Process enhancement
Trend forecasting
Information Gathering
Statistic analysis
Budget Development
Data Research and Validation
Continuous Improvement
Account Reconciliation
MS Excel
Project Management
Analytical Thinking
Deadline Adherence
Budget Forecasting
Personal Development
2022 Cost Centre Manager Finance
2021 Planview Training
2016 Defence Excellence White Belt
References
Russell Mathieson: FM Project Manager Email: Russell.Mathieson@nzdf.mil.nz 021-958-608
Major Andere Olivier: Director of Defence Estate and Infrastructure Email: Andy.Olivier@nzdf.mil.nz 021-920-979
CPO Wayne Hannah: Lateral Recruiter Email: Wayne.Hannah@nzdf.mil.nz 021-916-181
Timeline
Facilities Support Officer
New Zealand Defence Force, Linton Military Camp, New Zealand
12.2015 - Current
Certificate - Business Accounting For The Support Person
Open Polytechnic of New Zealand
No Degree - Planning Paper (Resource Management Act)
Massey University
No Degree - Social Environment of Business Paper
Massey University
Bachelor of Applied Science - Communication
Open Polytechnic
Diploma - Strategic Communication
Open Polytechnic of New Zealand
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