Cherrish Tokimua
Invercargill,Heidelberg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sales Assistant
Spotlight Invercargill
05.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Wrapped, boxed and weighed bakery department products.
- Assisted customers with prompt and polite support in-person and via telephone.
- Processed transactions accurately while maintaining a high level of customer service.
Administration Assistant
Department Agriculture Forestry and Fisheries
01.2022 - 02.2023
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Prepared weekly employee work schedules to meet operational needs.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
Waitressing/Bartending, Customer Service
Niue Island, Hio cafe
02.2013 - 12.2022
- Checked guests' identification before serving alcoholic beverages.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Fisheries Officer/Management
Department Agriculture Forestry And Fisheries
01.2020 - 12.2021
- Protected aquatic ecosystems by investigating reports of illegal activities such as overfishing or habitat destruction.
- Supported scientific research initiatives related to fisheries resources through collaboration with researchers, institutions, and government agencies.
- Improved fishery management by conducting regular inspections and monitoring fishing activities.
- Streamlined data collection methods for efficient reporting of fish catch statistics, trends, and relevant information for policy decisions.
- Promoted awareness on conservation efforts through educational presentations, workshops, and community outreach programs.
Department Metrological Trainee
Department Climate Change
10.2019 - 11.2019
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Established open lines of communication with managers regarding employee growth opportunities after completing the program.
- Evaluated trainee progress through skill assessments and performance reviews, ensuring ongoing development.
- Organized engaging team-building activities that fostered strong connections between participants and enhanced group dynamics.
- Created customized training materials tailored to individual learning styles, maximizing effectiveness.
- Increased trainee retention rate by conducting regular check-ins and providing constructive feedback.
- Gathered, organized and input information into digital database.
Department Environment Trainee
Department Environment
11.2018 - 01.2019
- Shadowed senior team members to learn all related jobs and tasks.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Filled out timesheets and paperwork according to identified requirements.
- Evaluated trainee progress through skill assessments and performance reviews, ensuring ongoing development.
- Gathered, organized and input information into digital database.
Biosecurity Trainee
Niue Island
07.2017 - 09.2018
- Attended training courses to build understanding of processes, techniques, and industry.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Handled day-to-day customer or client questions via telephone or email.
Education
High School Diploma -
Niue High School
Niue High School12.2019
GED -
University of The South Pacific (Niue)
Niue Island12.2021
GED -
Southern Institute Technology / Invercargill
Invercargill, STL12.2023
GED -
Centre of Excellence in Information Technology - CEIT, Niue - University of The South Pacific
Niue Island 12.2020
Skills
- Communication
- Collaboration
- Time-management
- Research and data analysis
- Team work
- Empathy
- Responsibility
- Positivity
- Flexibility
- Friendliness
- Team building
- Respectfulness
- Prioritization
Other Trainings And Experiences
- Software Engineering Institute Completion Certificate for Operation critical threats, assets and vulnerability evaluation
- Girls brigade ocer (youth leader for christian church - Assisting, supporting elderly in the community and church in Niue Island)
- Census counting population in Niue Island
- Niue Ocean wide consultations and villagers workshop - working together for the better future
- Ridge to Reef Consultations
- Rock safe devices training for Covid-19
- Fire extinguisher training certificate (PWFP-Invercargill 2023 therapy and theory).
- Pacer plus e'phyto - Biosecurity Workshop
- Diving course - Open water diver
- Support Community Villages in niue island - Covid-19.
- Support Community Elderly in Villages - Preparation food, assistance in house chores.
References
- Tanya Sionetuato - Frost, Head Manager Department Agriculture, Forestry and Fisheries, 02108474792, tanyaurolevu86@gmail.com
- Mrs Moira Jackson, HOD Health/P,E Careers Coordinator, Moirajacson@mail.gov.nu
Hobbies
Learning, Swimming, Netball, Music, Photography.
Timeline
Sales Assistant
Spotlight Invercargill
05.2023 - Current
Administration Assistant
Department Agriculture Forestry and Fisheries
01.2022 - 02.2023
Fisheries Officer/Management
Department Agriculture Forestry And Fisheries
01.2020 - 12.2021
Department Metrological Trainee
Department Climate Change
10.2019 - 11.2019
Department Environment Trainee
Department Environment
11.2018 - 01.2019
Biosecurity Trainee
Niue Island
07.2017 - 09.2018
Waitressing/Bartending, Customer Service
Niue Island, Hio cafe
02.2013 - 12.2022
High School Diploma -
Niue High School
GED -
University of The South Pacific (Niue)
GED -
Southern Institute Technology / Invercargill
GED -
Centre of Excellence in Information Technology - CEIT, Niue - University of The South Pacific
Similar Profiles
Cathy ChadwickCathy Chadwick
Stylist Team Leader at Spotlight Retail Group Photography Studio: Harris Scarfe, Spotlight, Anaconda and Mountain DesignsStylist Team Leader at Spotlight Retail Group Photography Studio: Harris Scarfe, Spotlight, Anaconda and Mountain Designs
Amilya KoroiadiAmilya Koroiadi
Airport Firefighter at Invercargill Airport LimitedAirport Firefighter at Invercargill Airport Limited
Claire McDonaldClaire McDonald
Self-Employed Duty Manager at Muffin Break InvercargillSelf-Employed Duty Manager at Muffin Break Invercargill